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~isPartOf:"Service business"
~isPartOf:"The Sage handbook of hospitality management"
~subject:"Anforderungsprofil"
~subject:"Work behaviour"
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Anforderungsprofil
Work behaviour
Tourism employees
7
Tourismusberufe
7
Hotel industry
4
Hotellerie
4
Arbeitsverhalten
3
Arbeitszufriedenheit
3
Job satisfaction
3
Arbeitskräfte
2
Beziehungsmarketing
2
Deluxe hotel
2
Emotion
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Employee retention
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Führungsstil
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Leadership style
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Mitarbeiterbindung
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Arbeitsmobilität
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Beschwerdemanagement
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Collective commitment
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Complaint management
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Corporate culture
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Coworker exchange (CWX)
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Customer contact employee
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Customer orientation
1
Customer service
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Customer-contact employees
1
Deviant behaviors
1
Dienstleistungsberufe
1
Dienstleistungsqualität
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Dispositional envy
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Brownell, Judi
1
Ellinger, Alexander E.
1
Elmadağ Baş, Ayşe Banu
1
Jung, Dong-il
1
Kim, Soo Kyung
1
Lee, Jung Seung
1
Ling, Tan Cheng
1
Nasurdin, Aizzat Mohd.
1
Noor Hazlina Ahmad
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Service business
The Sage handbook of hospitality management
International journal of hospitality management
42
International journal of contemporary hospitality management
29
Journal of hospitality marketing & management
9
Tourism management : research, policies, practice
9
Tourism management perspectives : TMP
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Tourism and hospitality research : the surrey quarterly review
3
Cogent business & management
2
Economic research
2
Journal of business research : JBR
2
Journal of family business management : JFBM
2
Nankai business review international
2
The Cornell hospitality quarterly
2
The service industries journal
2
African journal of economic and management studies : AJEMS
1
Amfiteatru economic : an economic and business research periodical
1
Austria: Tourismus
1
Cornell hospitality quarterly : CQ
1
European journal of marketing : EJM
1
European research studies
1
Gender in management : an international journal
1
Global business and finance review
1
Global journal of business management : GJBM
1
Hospitality & Tourism : managerial perspectives & practices
1
International journal of organizational analysis
1
International journal of quality and service sciences
1
Journal of career development
1
Journal of hospitality and tourism insights
1
Journal of service management
1
Journal of service research : JSR
1
Journal of service theory and practice
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Management decision : MD
1
Marketing i menedžment innovacij : m&mi
1
Operations management : a strategic approach
1
Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus
1
The journal of brand management : an international journal
1
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ECONIS (ZBW)
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1
Alleviating job stress to improve service employee work affect : the influence of rewarding
Elmadağ Baş, Ayşe Banu
;
Ellinger, Alexander E.
- In:
Service business
12
(
2018
)
1
,
pp. 121-141
Persistent link: https://www.econbiz.de/10011915029
Saved in:
2
Cultivating service-oriented citizenship behavior among hotel employees : the instrumental roles of training and compensation
Nasurdin, Aizzat Mohd.
;
Noor Hazlina Ahmad
;
Ling, Tan Cheng
- In:
Service business
9
(
2015
)
2
,
pp. 343-360
Persistent link: https://www.econbiz.de/10011384273
Saved in:
3
Service employees' deviant behaviors and leader-member exchange in contexts of dispositional envy and dispositional jealousy
Kim, Soo Kyung
;
Jung, Dong-il
;
Lee, Jung Seung
- In:
Service business
7
(
2013
)
4
,
pp. 583-602
Persistent link: https://www.econbiz.de/10010201135
Saved in:
4
Women in hospitality
Brownell, Judi
;
Walsh, Kate
- In:
The Sage handbook of hospitality management
,
(pp. 107-128)
.
2008
Persistent link: https://www.econbiz.de/10003756696
Saved in:
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