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~isPartOf:"Technological forecasting & social change : an international journal"
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Beziehungsmarketing
53
Relationship marketing
53
Consumer behaviour
52
Konsumentenverhalten
52
Customer integration
38
Kundenintegration
38
Social Web
33
Social web
33
Customer satisfaction
29
Kundenzufriedenheit
29
Innovation
28
Innovation management
25
Innovationsmanagement
25
Dienstleistungsqualität
23
Service quality
23
New product development
18
Produktentwicklung
18
Betriebliche Wertschöpfung
15
Value creation
15
Customer value
13
Internet marketing
13
Kundenwert
13
Online-Marketing
13
Technischer Fortschritt
10
Technological change
10
Digitalisierung
9
Digitization
9
Online retailing
9
Online-Handel
9
E-commerce
8
Electronic Commerce
8
Gesundheitsversorgung
8
Health care
8
Social media
8
Value co-creation
8
Brand image
7
Brand management
7
Einzelhandel
7
Gesundheitswesen
7
Health care system
7
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English
123
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Hajli, Nick
4
Caputa, Wiesława
2
Chen, Shih-Chih
2
Dwivedi, Yogesh Kumar
2
Foroudi, Pantea
2
Fursov, Konstantin
2
Ghouri, Arsalan Mujahid
2
Gupta, Suraksha
2
Lin, Chieh-Peng
2
Mani, Venkatesh
2
Nadeem, Waqar
2
Ooi, Keng-Boon
2
Osei-Frimpong, Kofi
2
Peine, Alexander
2
Schiavone, Francesco
2
Secundo, Giustina
2
Shan, Wei
2
Shirazi, Farid
2
Tan, Garry Wei-Han
2
Teck Ming Tan
2
Yu, Qionglei
2
Zhang, Mingli
2
Aerts, Ria
1
Agarwal, Anurag K.
1
Aghaali, Niloofar
1
Ahammad, Mohammad F.
1
Akhtar, Pervaiz
1
Akram, Muhammad Shakaib
1
Akter, Shahriar
1
AlKheder, Sharaf
1
Alamsyah, Nurwahyu
1
Amegbe, Hayford
1
Amirkhanpour, Monaliz
1
Andersson, Svante
1
Anshu, Kumari
1
Arsenyan, Gayane
1
Babu, Mujahid Mohiuddin
1
Baccarella, Christian V.
1
Balaji, M. S.
1
Balci, Gökcay
1
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Technological forecasting & social change : an international journal
Journal of business research : JBR
1,019
Journal of retailing and consumer services
854
International journal of hospitality management
593
Industrial marketing management : the international journal for industrial and high-tech firms
552
SpringerLink / Bücher
530
The journal of services marketing
366
The service industries journal
347
Tourism management : research, policies, practice
266
International journal of contemporary hospitality management
263
Journal of travel and tourism marketing
256
The journal of business & industrial marketing
254
Journal of the Academy of Marketing Science
252
Journal of hospitality marketing & management
239
Journal of strategic marketing
231
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
218
Psychology & marketing
211
IMF Staff Country Reports
202
Journal of marketing
201
Journal of service research : JSR
199
Journal of service management
188
Asia Pacific journal of marketing and logistics
181
Cogent business & management
177
International journal of electronic customer relationship management : IJECRM
166
Services marketing quarterly
166
European journal of marketing : EJM
163
Journal of retailing
161
Journal of marketing management : MM
156
Service business
153
International journal of production economics
141
Gabler Edition Wissenschaft
138
Marketing intelligence & planning
138
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
134
European journal of operational research : EJOR
131
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
129
The journal of brand management : an international journal
129
The journal of product & brand management
126
The international journal of bank marketing : IJBM
124
International journal of production research
123
Tourism management perspectives : TMP
123
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ECONIS (ZBW)
123
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123
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1
Customer
engagement, dependence and loyalty : an empirical study of Chinese customers in multitouch service encounters
Chen, Xin
;
Guo, Shuojia
;
Xiong, Jie
;
Ye, Zhuxin
- In:
Technological forecasting & social change : an …
197
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468859
Saved in:
2
Being friendly and competent : service robots' proactive behavior facilitates
customer
value co-creation
Song, Jinzhu
;
Gao, Yanhuan
;
Huang, Youlin
;
Chen, Lihan
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014476984
Saved in:
3
Awareness of network security and
customer
value : the company and
customer
perspective
Krawczyk-Sokołowska, Izabela
;
Caputa, Wiesława
- In:
Technological forecasting & social change : an …
190
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014441438
Saved in:
4
Being seen ... by human or machine? : acknowledgment effects on
customer
responses differ between human and robotic service workers
Frank, Darius-Aurel
;
Otterbring, Tobias
- In:
Technological forecasting & social change : an …
189
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014266108
Saved in:
5
Service exchange activities in the sharing economy : professional versus amateur peer providers
Xiang, Diandian
;
Li, Xia
;
Hampson, Daniel Peter
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014477318
Saved in:
6
Design affordance in VR and customization intention : is
customer
inspiration a missing link?
Zhou, Fei
;
Zhang, Na
;
Wang, Na
;
Mou, Jian
- In:
Technological forecasting & social change : an …
192
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014444060
Saved in:
7
Is product customization always beneficial in the context of C2M platforms? : a signaling theory perspective
Wang, Shuai
;
Ma, Shuang
- In:
Technological forecasting & social change : an …
197
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014468855
Saved in:
8
Gamification of mobile money payment for generating
customer
value in emerging economies : the social impact theory perspective
Dzandu, Michael D.
;
Hanu, Charles
;
Amegbe, Hayford
- In:
Technological forecasting & social change : an …
185
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014233652
Saved in:
9
Customizing governance mechanisms to reduce opportunism in buyer-supplier relationships in the digital economy
Yin, Qiaoyi
;
Song, Dian
;
Lai, Fujun
;
Collins, Brian J.
; …
- In:
Technological forecasting & social change : an …
190
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014441455
Saved in:
10
Social robots: partner or intruder in the home? : the roles of self-construal, social support, and relationship intrusion in consumer preference
Chang, Yaping
;
Gao, Yajie
;
Zhu, Donghong
;
Safeer, Asif Ali
- In:
Technological forecasting & social change : an …
197
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014468878
Saved in:
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