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~isPartOf:"The IUP journal of bank management : IJBM"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Bank
90
India
69
Indien
69
Firm performance
12
Unternehmenserfolg
12
Data envelopment analysis
10
Data-Envelopment-Analyse
10
Efficiency
9
Effizienz
9
Technical efficiency
9
Technische Effizienz
9
Dienstleistungsqualität
7
Electronic Banking
7
Electronic banking
7
Profitability
7
Public bank
7
Rentabilität
7
Service quality
7
Öffentliche Bank
7
Capital income
6
Customer satisfaction
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Kapitaleinkommen
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Private sector
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Privatwirtschaft
6
Consumer behaviour
4
Estimation
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Konsumentenverhalten
4
Risikomanagement
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Risk management
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Schätzung
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Takeover
4
Übernahme
4
Bank lending
3
Beziehungsmarketing
3
Börsenkurs
3
Credit risk
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3
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Abbasi, Muhammad Mudassar
1
Datta, Saroj Kumar
1
Khan, M. Mushtaq
1
Khurana, Sunayna
1
Kulkarni, R. V.
1
Kundu, Sukanya
1
Mundhe, S. D.
1
Pareek, Vandana
1
Rashid, Kashif
1
Sawant, Poonam
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Virk, Nirmaljeet
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The IUP journal of bank management : IJBM
The international journal of bank marketing : IJBM
27
Journal of financial services marketing : JFSM
11
Cogent business & management
8
International journal of productivity and quality management : IJPQM
8
The service industries journal
6
International journal of bank marketing
5
Journal of retailing and consumer services
5
Global journal of business management : GJBM
4
International journal of business excellence
4
International journal of financial services management : IJFSM
4
International journal of quality & reliability management
4
International journal of services and operations management
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Nepalese journal of finance : a publication of Uniglobe College
4
Quality management journal : QMJ
4
Asia Pacific journal of marketing and logistics
3
Bank parikrama : a journal of banking & finance : quarterly journal of Bangladesh Institute of Bank Management
3
Diskussionsbeiträge - Bank- und Finanzwirtschaftliche Forschung (BAFIFO)
3
European research studies
3
GITAM journal of management : a quarterly publication of GITAM Institute of Management
3
International journal of business innovation and research
3
International journal of economic perspectives : IJEP
3
International journal of economics and finance
3
International journal of economics and financial issues : IJEFI
3
International journal of electronic customer relationship management : IJECRM
3
International journal of quality and service sciences
3
Inventi impact: microfinance & banking
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of Contemporary Issues in Business and Government
3
Journal of business economics and management
3
Journal of digital banking
3
Pakistan journal of commerce and social sciences
3
Services marketing quarterly
3
The IUP journal of marketing management : IJMM
3
Academic journal of economic studies
2
Acta Universitatis Danubius / Oeconomica
2
African journal of economic and management studies : AJEMS
2
Benchmarking : an international journal
2
Business and Economic Research : BER
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ECONIS (ZBW)
6
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1
The relational impact of employee satisfaction on customer satisfaction in banking industry : an empirical study
Pareek, Vandana
- In:
The IUP journal of bank management : IJBM
18
(
2019
)
3
,
pp. 45-70
Persistent link: https://www.econbiz.de/10012157689
Saved in:
2
The relationship between service quality and customer satisfaction : an empirical study of the Indian banking industry
Khurana, Sunayna
- In:
The IUP journal of bank management : IJBM
13
(
2014
)
4
,
pp. 51-62
Persistent link: https://www.econbiz.de/10010490336
Saved in:
3
Customer loyalty towards internet banking : some survey evidence for banks in India
Kundu, Sukanya
;
Datta, Saroj Kumar
- In:
The IUP journal of bank management : IJBM
13
(
2014
)
4
,
pp. 37-50
Persistent link: https://www.econbiz.de/10010490337
Saved in:
4
Factor analysis of customers' preference attributes in using e-banking
Virk, Nirmaljeet
- In:
The IUP journal of bank management : IJBM
12
(
2013
)
1
,
pp. 72-78
Persistent link: https://www.econbiz.de/10009723441
Saved in:
5
Customer satisfaction with e-banking : a comparative study of public and private sector banks
Sawant, Poonam
;
Kulkarni, R. V.
;
Mundhe, S. D.
- In:
The IUP journal of bank management : IJBM
12
(
2013
)
4
,
pp. 29-44
Persistent link: https://www.econbiz.de/10010228356
Saved in:
6
Employee empowerment, service quality and customer satisfaction in Pakistani banks
Abbasi, Muhammad Mudassar
;
Khan, M. Mushtaq
;
Rashid, Kashif
- In:
The IUP journal of bank management : IJBM
10
(
2011
)
4
,
pp. 47-60
Persistent link: https://www.econbiz.de/10009412045
Saved in:
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