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~isPartOf:"The international journal of bank marketing : IJBM"
~person:"Kaur, Gurjeet"
~person:"Pérez, Andrea"
~subject:"Consumer behaviour"
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Consumer behaviour
Beziehungsmarketing
5
Relationship marketing
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Bank
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Corporate Social Responsibility
4
Corporate social responsibility
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Konsumentenverhalten
4
Customer satisfaction
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Customers
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Kundenzufriedenheit
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CSR
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CSR expectations
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CSR perceptions
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Commercial banks
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Confidence
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Corporate social responsibility perceptions
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Demography
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Dienstleistungsqualität
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India
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Psychology
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Kaur, Gurjeet
Pérez, Andrea
Bang, Nguyen
2
Bapat, Dhananjay
2
Rodríguez del Bosque, Ignacio A.
2
Al-Hawari, Mohd Ahmad
1
Al-jazzazi, Akram
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Amin, Muslim
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Amoako, George Kofi
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Fatma, Mobin
1
Ferguson, David
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Ghantous, Nabil
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The international journal of bank marketing : IJBM
Corporate social responsibility and environmental management
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Metamorphosis : a journal of management research
1
The journal of product & brand management
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The journal of services marketing
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ECONIS (ZBW)
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Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
2
The stakeholder management theory of CSR : a multidimensional approach in understanding customer identification and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 731-751
Persistent link: https://www.econbiz.de/10011606427
Saved in:
3
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
4
Exploring customer switching intentions through relationship marketing paradigm
Kaur, Gurjeet
;
Sharma, R. D.
;
Mahajan, Neha
- In:
The international journal of bank marketing : IJBM
30
(
2012
)
4
,
pp. 280-302
Persistent link: https://www.econbiz.de/10009581854
Saved in:
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