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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Consumer behaviour"
~subject:"Customers"
~subject:"Lieferantenmanagement"
~subject:"Personal banking"
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Consumer behaviour
Customers
Lieferantenmanagement
Personal banking
Beziehungsmarketing
85
Relationship marketing
85
Konsumentenverhalten
41
Bank
38
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
25
Privatkundengeschäft
21
Confidence
12
Vertrauen
12
Customer loyalty
11
Electronic Banking
11
Electronic banking
11
Bankgeschäft
10
Banking services
10
Brand management
9
Financial services
9
Finanzdienstleistung
9
India
9
Indien
9
Loyalty
9
Markenführung
9
Trust
9
Supplier relationship management
8
Banking
7
Brand image
7
Markenimage
7
Banks
6
Corporate Social Responsibility
6
Corporate social responsibility
6
Customer value
6
Kundenwert
6
Banking industry
5
Customer orientation
5
Emotion
5
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58
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58
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English
58
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Pérez, Andrea
4
Rodríguez del Bosque, Ignacio A.
3
Bang, Nguyen
2
Bapat, Dhananjay
2
Heinonen, Kristina
2
Hoffmann, Arvid O. I.
2
Al-Eisawi, Dima
1
Al-Hawari, Mohd Ahmad
1
Al-jazzazi, Akram
1
Amin, Muslim
1
Amoako, George Kofi
1
Anabila, Peter
1
Andaleeb, Syed S.
1
Balaji, M. S.
1
Berraies, Sarra
1
Bhaskar, Shilpa Sharma
1
Bhat, Suhail Ahmad
1
Birnbrich, Cornelia
1
Brannan, Ross
1
Brun, Isabelle
1
Buonamassa, Daniela
1
Chikazhe, Lovemore
1
Clemes, Michael D.
1
Coll, Santiago Forgas
1
Costa, Francisco José
1
Dahlstrom, Robert
1
Darzi, Mushtag Ahmad
1
Dimitriadis, Sergios
1
Effah, Ebenezer Asare
1
Eriksson, Kent
1
Eser, Zeliha
1
Esterik-Plasmeijer, Pauline W. J. van
1
Fatma, Mobin
1
Ferguson, David
1
Gan, Christopher
1
Ghantous, Nabil
1
Girard, Tulay
1
Gorgoglione, Michele
1
Guillén, Marta Estrada
1
Hannachi, Mariem
1
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The international journal of bank marketing : IJBM
Journal of retailing and consumer services
469
Journal of business research : JBR
428
Industrial marketing management : the international journal for industrial and high-tech firms
240
International journal of hospitality management
171
The journal of services marketing
136
The journal of business & industrial marketing
119
The journal of product & brand management
97
Journal of the Academy of Marketing Science
94
The journal of brand management : an international journal
85
Journal of strategic marketing
83
SpringerLink / Bücher
80
Cogent business & management
78
Psychology & marketing
77
The service industries journal
76
Journal of hospitality marketing & management
74
Asia Pacific journal of marketing and logistics
73
International journal of contemporary hospitality management
71
Journal of marketing
70
Journal of retailing
70
Journal of travel and tourism marketing
69
Marketing intelligence & planning
60
Services marketing quarterly
60
Journal of service management
58
Journal of service research : JSR
57
The international review of retail, distribution and consumer research
56
European journal of marketing : EJM
55
International journal of retail & distribution management
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
49
Tourism management : research, policies, practice
49
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
47
Service business
46
International journal of internet marketing and advertising : IJIMA
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
43
International journal of retail and distribution management
43
Gabler Edition Wissenschaft
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
41
Journal of business-to-business marketing
40
International journal of electronic marketing and retailing : IJEMR
39
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ECONIS (ZBW)
58
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1
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
2
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
3
Does the interactive quality of premium asset management service promote customers' referral intentions? : the moderating effect of customer's asset size
Park, Kyoo Bae
;
Park, Min Jae
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 596-615
Persistent link: https://www.econbiz.de/10011725701
Saved in:
4
Impact of brand familiarity on brands experience dimensions for financial services brands
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 637-648
Persistent link: https://www.econbiz.de/10011725709
Saved in:
5
Exploring the antecedents of loyalty in the context of multi-channel banking
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 174-186
Persistent link: https://www.econbiz.de/10011707751
Saved in:
6
Demographic differences in Jordanian bank service quality perceptions
Al-jazzazi, Akram
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 275-297
Persistent link: https://www.econbiz.de/10011707781
Saved in:
7
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
8
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
9
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
10
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
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