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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Consumer behaviour"
~subject:"Customers"
~subject:"Lieferantenmanagement"
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Consumer behaviour
Customers
Lieferantenmanagement
Beziehungsmarketing
85
Relationship marketing
85
Konsumentenverhalten
41
Bank
38
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
25
Personal banking
21
Privatkundengeschäft
21
Confidence
12
Vertrauen
12
Customer loyalty
11
Electronic Banking
11
Electronic banking
11
Bankgeschäft
10
Banking services
10
Brand management
9
Financial services
9
Finanzdienstleistung
9
India
9
Indien
9
Loyalty
9
Markenführung
9
Trust
9
Supplier relationship management
8
Banking
7
Brand image
7
Markenimage
7
Banks
6
Corporate Social Responsibility
6
Corporate social responsibility
6
Customer value
6
Kundenwert
6
Banking industry
5
Customer orientation
5
Emotion
5
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48
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48
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48
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English
48
Author
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Pérez, Andrea
4
Rodríguez del Bosque, Ignacio A.
3
Bang, Nguyen
2
Bapat, Dhananjay
2
Heinonen, Kristina
2
Al-Hawari, Mohd Ahmad
1
Al-jazzazi, Akram
1
Amin, Muslim
1
Amoako, George Kofi
1
Anabila, Peter
1
Andaleeb, Syed S.
1
Berraies, Sarra
1
Bhaskar, Shilpa Sharma
1
Bhat, Suhail Ahmad
1
Brannan, Ross
1
Brun, Isabelle
1
Buonamassa, Daniela
1
Chikazhe, Lovemore
1
Costa, Francisco José
1
Dahlstrom, Robert
1
Darzi, Mushtag Ahmad
1
Effah, Ebenezer Asare
1
Eriksson, Kent
1
Eser, Zeliha
1
Esterik-Plasmeijer, Pauline W. J. van
1
Fatma, Mobin
1
Ferguson, David
1
Ghantous, Nabil
1
Girard, Tulay
1
Gorgoglione, Michele
1
Hannachi, Mariem
1
Henrique, Jorge Luiz
1
Hermansson, Cecilia
1
Hino, Hayiel
1
Hoffmann, Arvid O. I.
1
Hong, Jung-kee
1
Houjeir, Roudaina
1
Ismail, Hina
1
Järvinen, Raija Anneli
1
Kaur, Gurjeet
1
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Published in...
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The international journal of bank marketing : IJBM
Journal of retailing and consumer services
467
Journal of business research : JBR
401
Industrial marketing management : the international journal for industrial and high-tech firms
234
International journal of hospitality management
171
The journal of services marketing
132
The journal of business & industrial marketing
119
The journal of product & brand management
97
Journal of the Academy of Marketing Science
94
The journal of brand management : an international journal
78
Journal of strategic marketing
77
Cogent business & management
76
Psychology & marketing
76
The service industries journal
74
Journal of hospitality marketing & management
73
SpringerLink / Bücher
73
Asia Pacific journal of marketing and logistics
72
International journal of contemporary hospitality management
71
Journal of marketing
70
Journal of retailing
70
Journal of travel and tourism marketing
67
Journal of service management
57
Marketing intelligence & planning
57
Services marketing quarterly
57
Journal of service research : JSR
56
European journal of marketing : EJM
55
International journal of retail & distribution management
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
49
Tourism management : research, policies, practice
49
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
47
The international review of retail, distribution and consumer research
47
Service business
46
International journal of internet marketing and advertising : IJIMA
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
43
International journal of retail and distribution management
43
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
41
Gabler Edition Wissenschaft
40
Journal of business-to-business marketing
40
International journal of electronic marketing and retailing : IJEMR
39
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ECONIS (ZBW)
48
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48
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1
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
2
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
3
Does the interactive quality of premium asset management service promote customers' referral intentions? : the moderating effect of customer's asset size
Park, Kyoo Bae
;
Park, Min Jae
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 596-615
Persistent link: https://www.econbiz.de/10011725701
Saved in:
4
Impact of brand familiarity on brands experience dimensions for financial services brands
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 637-648
Persistent link: https://www.econbiz.de/10011725709
Saved in:
5
Exploring the antecedents of loyalty in the context of multi-channel banking
Bapat, Dhananjay
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 174-186
Persistent link: https://www.econbiz.de/10011707751
Saved in:
6
Demographic differences in Jordanian bank service quality perceptions
Al-jazzazi, Akram
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 275-297
Persistent link: https://www.econbiz.de/10011707781
Saved in:
7
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
8
Mediation role of brand preference on bank advertising and customer loyalty : a developing country perspective
Amoako, George Kofi
;
Anabila, Peter
;
Effah, Ebenezer Asare
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 983-996
Persistent link: https://www.econbiz.de/10011788289
Saved in:
9
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
10
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
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