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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Customers"
~subject:"Lieferantenmanagement"
~type_genre:"Article in journal"
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Search: subject_exact:"Kundenorientierung"
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Customers
Lieferantenmanagement
Beziehungsmarketing
85
Relationship marketing
85
Consumer behaviour
41
Konsumentenverhalten
41
Bank
38
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
25
Personal banking
21
Privatkundengeschäft
21
Confidence
12
Vertrauen
12
Customer loyalty
11
Electronic Banking
11
Electronic banking
11
Bankgeschäft
10
Banking services
10
Brand management
9
Financial services
9
Finanzdienstleistung
9
India
9
Indien
9
Loyalty
9
Markenführung
9
Trust
9
Supplier relationship management
8
Banking
7
Brand image
7
Markenimage
7
Banks
6
Corporate Social Responsibility
6
Corporate social responsibility
6
Customer value
6
Kundenwert
6
Banking industry
5
Customer orientation
5
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Article
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Article in journal
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15
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English
15
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Pérez, Andrea
3
Rodríguez del Bosque, Ignacio A.
3
Al-jazzazi, Akram
1
Andaleeb, Syed S.
1
Brannan, Ross
1
Brun, Isabelle
1
Costa, Francisco José
1
Dahlstrom, Robert
1
Esterik-Plasmeijer, Pauline W. J. van
1
Heinonen, Kristina
1
Houjeir, Roudaina
1
Kimasheva, Maria
1
Leocádio, Aurio Lucio
1
Line, Ricard
1
Lähteenmaki, Ilkka
1
Mishra, Vishal
1
Nygaard, Arne
1
Nätti, Satu
1
Parente, Eduardo Soares
1
Paul, Rik
1
Ponnam, Abhilash
1
Raaij, Willem Fred van
1
Rahman, Quazi Akhlaqur
1
Rajaobelina, Lova
1
Rashid, Mamunur
1
Sultan, Parves
1
Ulvnes, Arne M.
1
Vaithianathan, Sridhar
1
Yeh, Ying-Pin
1
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The international journal of bank marketing : IJBM
Industrial marketing management : the international journal for industrial and high-tech firms
213
The journal of business & industrial marketing
109
Journal of business research : JBR
85
Journal of business-to-business marketing
39
Journal of the Academy of Marketing Science
24
The journal of services marketing
23
Journal of marketing
21
Journal of strategic marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
Journal of retailing and consumer services
17
International journal of production economics
14
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
13
The service industries journal
13
Service business
12
Journal of personal selling & sales management
11
Services marketing quarterly
10
International journal of hospitality management
9
International journal of procurement management
9
Marketing intelligence & planning
9
Marketing theory
9
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of purchasing and supply management
8
Journal of service research : JSR
8
The international journal of logistics management
8
European journal of marketing : EJM
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of project management : the journal of The International Project Management Association
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of customer behaviour
7
Marketing : ZFP ; journal of research and management
7
Die Betriebswirtschaft : DBW
6
International business review : the official journal of the European International Business Academy
6
Journal of business market management : jbm
6
Journal of marketing management : MM
6
Journal of retailing
6
The journal of personal selling & sales management : JPSSM
6
Asia Pacific journal of marketing and logistics
5
Cogent business & management
5
International journal of electronic customer relationship management : IJECRM
5
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ECONIS (ZBW)
15
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11
How to recover trust in the banking industry? : a game theory approach to empirical analyses of bank and corporate customer relationships
Dahlstrom, Robert
;
Nygaard, Arne
;
Kimasheva, Maria
; …
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 268-278
Persistent link: https://www.econbiz.de/10010387146
Saved in:
12
Online relationship quality : scale development and initial testing
Brun, Isabelle
;
Rajaobelina, Lova
;
Line, Ricard
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10010252740
Saved in:
13
Multiple perspectives on customer relationships : editorial
Heinonen, Kristina
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 450-456
Persistent link: https://www.econbiz.de/10010415439
Saved in:
14
Customer CSR expectations in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
3
,
pp. 223-244
Persistent link: https://www.econbiz.de/10010366744
Saved in:
15
Obstacles to upgrading customer value-in use in retail banking
Lähteenmaki, Ilkka
;
Nätti, Satu
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
5
,
pp. 334-347
Persistent link: https://www.econbiz.de/10009787623
Saved in:
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