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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"India"
~subject:"Relationship marketing"
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India
Relationship marketing
Beziehungsmarketing
85
Consumer behaviour
64
Konsumentenverhalten
64
Bank
60
Personal banking
48
Privatkundengeschäft
48
Customer satisfaction
46
Kundenzufriedenheit
46
Dienstleistungsqualität
39
Service quality
39
Electronic Banking
21
Electronic banking
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Pérez, Andrea
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Rodríguez del Bosque, Ignacio A.
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Amin, Muslim
2
Bang, Nguyen
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1
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1
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The international journal of bank marketing : IJBM
Journal of business research : JBR
670
Journal of retailing and consumer services
589
Industrial marketing management : the international journal for industrial and high-tech firms
413
International journal of Indian culture and business management
387
SpringerLink / Bücher
356
International journal of hospitality management
289
Working paper / Indian Institute of Management, Ahmedabad
286
The journal of services marketing
227
Praj̄nȧn : journal of social and management sciences
226
The journal of business & industrial marketing
205
Paradigm : the journal of Institute of Management Technology
198
South Asian journal of management : SAJM
195
The service industries journal
185
International journal of Indian culture and business management : IJICBM
178
IIMB management review
172
Journal of strategic marketing
169
Journal of the Academy of Marketing Science
166
GITAM journal of management : a quarterly publication of GITAM Institute of Management
160
Global business review
155
International journal of electronic customer relationship management : IJECRM
149
Cogent business & management
144
Working paper series : WPS
144
International journal of contemporary hospitality management
129
International journal of productivity and quality management : IJPQM
129
Finance India : the quarterly journal of Indian Institute of Finance
127
International journal of services and operations management
126
Tourism management : research, policies, practice
126
Asia Pacific journal of marketing and logistics
124
Journal of marketing
124
Journal of hospitality marketing & management
119
The journal of product & brand management
118
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
Springer eBook Collection
109
The journal of brand management : an international journal
109
Journal of service management
107
Journal of retailing
103
Marketing intelligence & planning
103
Gabler Edition Wissenschaft
102
Global journal of business management : GJBM
101
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ECONIS (ZBW)
93
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41
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41
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
42
A model of customer-centric banking practices for corporate clients in Bangladesh
Andaleeb, Syed S.
;
Rashid, Mamunur
;
Rahman, Quazi Akhlaqur
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 458-475
Persistent link: https://www.econbiz.de/10011593881
Saved in:
43
The effects of traditional practices on modern banking system
Mittal, Divya
;
Agrawal, Shiv Ratan
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 476-500
Persistent link: https://www.econbiz.de/10011593889
Saved in:
44
Understanding the loss of trust in large banks
Hurley, Robert F.
;
Gong, Xueping
;
Waqar, Adeela
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 348-366
Persistent link: https://www.econbiz.de/10010391511
Saved in:
45
Invisible value formation : a netnography in retail banking
Medberg, Gustav
;
Heinonen, Kristina
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 590-607
Persistent link: https://www.econbiz.de/10010415356
Saved in:
46
Customer CSR expectations in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
3
,
pp. 223-244
Persistent link: https://www.econbiz.de/10010366744
Saved in:
47
Social value in retail banking
Roig, Juan Carlos Fandos
;
Guillén, Marta Estrada
; …
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
5
,
pp. 348-367
Persistent link: https://www.econbiz.de/10009787622
Saved in:
48
Obstacles to upgrading customer value-in use in retail banking
Lähteenmaki, Ilkka
;
Nätti, Satu
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
5
,
pp. 334-347
Persistent link: https://www.econbiz.de/10009787623
Saved in:
49
Managing brand associations to drive customers' trust and loyalty in Vietnamese banking
Phan, Kim Ngoc
;
Ghantous, Nabil
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
6
,
pp. 456-480
Persistent link: https://www.econbiz.de/10010189487
Saved in:
50
The influence of socio-demographic variables on customer satisfaction and loyalty in the private banking industry
Seiler, Volker
;
Rudolf, Markus
;
Krume, Tim
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
4
,
pp. 235-258
Persistent link: https://www.econbiz.de/10009782611
Saved in:
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