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~isPartOf:"The international journal of productivity and performance management : IJPPM"
~isPartOf:"The service industries journal"
~language:"eng"
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Search: subject:"Performance measurement"
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Performance measurement
194
Performance-Messung
194
Performance management
43
Performance-Management
42
Balanced Scorecard
29
Balanced scorecard
29
Firm performance
26
Unternehmenserfolg
26
Lieferkette
25
Supply chain
25
Dienstleistungsqualität
21
Service quality
21
Bibliometrics
13
Bibliometrie
13
Measurement
12
Quality management
11
Qualitätsmanagement
11
Taiwan
11
Customer satisfaction
10
Dienstleistungssektor
10
Kundenzufriedenheit
10
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Productivity
9
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9
Sustainability
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Industrie
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Messung
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Performance
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Strategic management
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Strategisches Management
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Betriebliche Kennzahl
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Canada
7
Data envelopment analysis
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Data-Envelopment-Analyse
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Financial ratio
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Großbritannien
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Article
191
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195
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195
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English
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Jääskeläinen, Aki
5
Saunila, Minna
3
Taticchi, Paolo
3
Barnes, David
2
Chang, Hsin Hsin
2
Cuthbertson, Richard
2
Dun, Zanna van
2
Dutra, Ademar
2
Ensslin, Leonardo
2
Ensslin, Sandra Rolim
2
Forslund, Helena
2
Henseler, Jörg
2
Laihonen, Harri
2
Manville, Graham
2
Park, Sang-June
2
Pekkola, Sanna
2
Piotrowicz, Wojciech
2
Rompho, Nopadol
2
Rosa, Maria João Valente
2
Srimai, Suwit
2
Abdel-Kader, Magdy
1
Abidi, Hella
1
Abu Baker, Abdul Hamid
1
Agyei-Mensah, Ben
1
Ahmad, M. Munir
1
Ahmad, Mohammad Munir
1
Ahmed, Hussain
1
Ahmed, Imtiaz
1
Ahsan, A. M. M. Nazmul
1
Ahuja, Inderpreet Singh
1
Aksu, Mine
1
Alach, Zhivan
1
Alaskari, Osama
1
Alberti, Marco
1
Almeida Lopes, Susana
1
Almström, Peter
1
Alolah, Turki
1
Alonso-Almeida, María del Mar
1
Alves, Helena
1
Amaratunga, Dilanthi
1
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The international journal of productivity and performance management : IJPPM
The service industries journal
International journal of production research
164
International journal of production economics
126
International Journal of Operations & Production Management
124
Public performance & management review
114
Benchmarking : an international journal ; BIJ
103
International journal of productivity and quality management : IJPQM
90
Journal of business research : JBR
90
The international journal of productivity and performance management
86
Omega : the international journal of management science
79
International Journal of Productivity and Performance Management
78
Benchmarking: An International Journal
70
Measuring Business Excellence
70
Measuring business excellence : the journal of organizational performance management
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
European journal of operational research : EJOR
64
International journal of hospitality management
57
Management accounting research
56
International journal of quality & reliability management
55
Journal of management accounting research : JMAR
52
International journal of business excellence
51
International journal of business performance management
50
Journal of business ethics : JOBE
49
SpringerLink / Bücher
49
Business process management journal
48
Industrial marketing management : the international journal for industrial and high-tech firms
48
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
48
International journal of services and operations management
48
Public management review
47
The journal of portfolio management : JPM
47
The journal of alternative investments
46
International journal of logistics systems and management
45
Journal of banking & finance
44
International public management journal
43
Total quality management & business excellence
43
International journal of project management : the journal of The International Project Management Association
41
The accounting review : a publication of the American Accounting Association
40
Cogent business & management
38
Supply chain management : an international journal
38
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ECONIS (ZBW)
195
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1
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195
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1
Rude customers and service performance : roles of motivation and personality
Yoon, David J.
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 81-106
Persistent link: https://www.econbiz.de/10013167406
Saved in:
2
The fundamentals of
performance
measurement
systems : a systematic approach to theory and a research agenda
Choong, Kwee Keong
- In:
The international journal of productivity and …
63
(
2014
)
7
,
pp. 879-922
Persistent link: https://www.econbiz.de/10010419999
Saved in:
3
Impact of PMS on organizational performance and moderating effects of context
Gomes, Patrícia
;
Mendes, Silvia M.
;
Carvalho, João
- In:
The international journal of productivity and …
66
(
2017
)
4
,
pp. 517-538
Persistent link: https://www.econbiz.de/10011703614
Saved in:
4
The effectiveness of strategic
performance
measurement
systems
Baird, Kevin
- In:
The international journal of productivity and …
66
(
2017
)
1
,
pp. 3-21
Persistent link: https://www.econbiz.de/10011647363
Saved in:
5
A framework for performance evaluation of channel partners in distribution relationships
Goyal, Vikas
;
Mishra, Prashant
- In:
The international journal of productivity and …
65
(
2016
)
4
,
pp. 503-531
Persistent link: https://www.econbiz.de/10011565796
Saved in:
6
Humanitarian supply chains and
performance
measurement
schemes in practice
Santarelli, Giulia
;
Abidi, Hella
;
Klumpp, Matthias
; …
- In:
The international journal of productivity and …
64
(
2015
)
6
,
pp. 784-810
Persistent link: https://www.econbiz.de/10011406129
Saved in:
7
Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao
;
Song, Yang
;
Kwan, Ho Kwong
;
Li, Xue
- In:
The service industries journal
39
(
2019
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012203241
Saved in:
8
Multigroup validation of the service quality, customer satisfaction and performance links in higher education
Kolar, Tomaž
;
Erčulj, Vanja
;
Weis, Lidija
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 1004-1028
Persistent link: https://www.econbiz.de/10012205925
Saved in:
9
Fostering sustainable performance in services through systems thinking
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
39
(
2019
)
15/16
,
pp. 1072-1098
Persistent link: https://www.econbiz.de/10012207448
Saved in:
10
Supplier sustainability assessment for the UK defence industry
Emmanuel-Ebikake, Oyetola
;
Roy, Rajkumar
;
Shehab, Essam
- In:
The international journal of productivity and …
63
(
2014
)
8
,
pp. 968-990
Persistent link: https://www.econbiz.de/10010440776
Saved in:
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