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~isPartOf:"The international review of retail, distribution and consumer research"
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Beziehungsmarketing
73
Relationship marketing
73
Consumer behaviour
54
Konsumentenverhalten
54
Einzelhandel
44
Retail trade
44
Customer satisfaction
22
Kundenzufriedenheit
22
Dienstleistungsqualität
10
Food retailing
10
Lebensmitteleinzelhandel
10
Online retailing
10
Online-Handel
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Service quality
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Brand image
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Markenimage
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Markenführung
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customer experience
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retailing
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satisfaction
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Saarijärvi, Hannu
4
Schramm-Klein, Hanna
4
Steinmann, Sascha
4
Wagner, Gerhard
3
Frasquet Deltoro, Marta
2
Gil Saura, Irene
2
Godek, John
2
Karjaluoto, Heikki
2
Liljedal, Karina T.
2
Röding, Tobias
2
Zielke, Stephan
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Ahn, Jiseon
1
Alić, Adi
1
Bagaas, Ingrid K.
1
Bathula, Hanoku
1
Beckeman, Märit
1
Belli, Alex
1
Bellini, Silvia
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Benhabib, Abderrezzak
1
Berg, Hanna
1
Bertrandie, Laura
1
Bilgihan, Anil
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Both, Alina
1
Brock, James L.
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Bromley, Rosemary D.
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Bäckström, Kristina
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Cardinali, Maria Grazia
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Cardoso, Marcelo Vieira
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Castaldo, Sandro
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Cervera, Amparo
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Chiagouris, Larry
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Chu, Rongwei
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Collins, Alan M.
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Corraliza-Zapata, Amparo
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Das, Gopal
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David, Natalie
1
Dixit, Saumya
1
Dobbelstein, Thomas
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The international review of retail, distribution and consumer research
Journal of business research : JBR
647
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
406
SpringerLink / Bücher
323
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
185
Journal of strategic marketing
169
Journal of the Academy of Marketing Science
164
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
The journal of product & brand management
111
Gabler Edition Wissenschaft
109
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
Journal of service management
106
Journal of retailing
103
Cogent business & management
102
Psychology & marketing
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Springer eBook Collection / Business and Economics
77
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
International journal of retail & distribution management
68
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ECONIS (ZBW)
73
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1
Smart shopper feelings in the case of store brands : the role of human capital as a key antecedent and the implications for store loyalty
Collins, Alan M.
;
Maglaras, George
- In:
The international review of retail, distribution and …
34
(
2024
)
1
,
pp. 52-72
Persistent link: https://www.econbiz.de/10014558992
Saved in:
2
From transactions to transformations : exploring transformative food retailing
Saarijärvi, Hannu
;
Sparks, Leigh
;
Närvänen, Elina
; …
- In:
The international review of retail, distribution and …
34
(
2024
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10014558995
Saved in:
3
Physical retailing vs. physical distancing : an empirical study of Swedish retail adaptations in the wake of Covid-19
Hultman, Jens
;
Egan-Wyer, Carys
- In:
The international review of retail, distribution and …
32
(
2022
)
2
,
pp. 201-220
Persistent link: https://www.econbiz.de/10013274215
Saved in:
4
Social-relational capabilities : strategic transformation of brand resources to increase brand equity
Mathur, Manisha
- In:
The international review of retail, distribution and …
34
(
2024
)
1
,
pp. 73-103
Persistent link: https://www.econbiz.de/10014558993
Saved in:
5
Consumer-facing technology in retailing : how technology shapes customer experience in physical and digital stores
Berg, Hanna
;
Nilsson, Elin
;
Liljedal, Karina T.
- In:
The international review of retail, distribution and …
34
(
2024
)
2
,
pp. 123-127
Persistent link: https://www.econbiz.de/10014559005
Saved in:
6
The link between consumer-facing technologies and customer experience in physical retail environments : a critical literature review
Lahmeyer, Sarah
;
Roemer, Ellen
- In:
The international review of retail, distribution and …
34
(
2024
)
2
,
pp. 128-159
Persistent link: https://www.econbiz.de/10014559006
Saved in:
7
How to infuse mobile technologies in frontline service encounters? : an experimental analysis of customer perceptions of service competence
Röding, Tobias
;
Wagner, Gerhard
;
Steinmann, Sascha
; …
- In:
The international review of retail, distribution and …
34
(
2024
)
2
,
pp. 183-200
Persistent link: https://www.econbiz.de/10014559011
Saved in:
8
How in-store sensor technologies can help retailers to understand their customers : overview on two decades of research
Knof, Merlind
;
Stock-Homburg, Ruth
;
Schurer, Jordin
- In:
The international review of retail, distribution and …
34
(
2024
)
3
,
pp. 381-398
Persistent link: https://www.econbiz.de/10014559045
Saved in:
9
Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials
Jain, Manu
;
Dixit, Saumya
;
Shukla, Amit
- In:
The international review of retail, distribution and …
33
(
2023
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10014226377
Saved in:
10
Consumer-brand relationships with ai anthropomorphic assistant : role of product usage barrier, psychological distance and trust
Jham, Vimi
;
Malhotra, Gunjan
;
Sehgal, Nidhi
- In:
The international review of retail, distribution and …
33
(
2023
)
2
,
pp. 117-133
Persistent link: https://www.econbiz.de/10014292087
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