//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
~isPartOf:"The service industries journal"
~subject:"Dienstleistung"
~subject:"Ressourcenorientierter Ansatz"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Wertstromanalyse"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistung
Ressourcenorientierter Ansatz
Betriebliche Wertschöpfung
63
Value creation
63
Beziehungsmarketing
32
Relationship marketing
32
Customer integration
30
Kundenintegration
30
Customer value
25
Kundenwert
25
Dienstleistungsqualität
18
Service quality
18
Service-Dominant Logic
17
Service-dominant logic
17
Customer satisfaction
14
Kundenzufriedenheit
14
Services
14
Dienstleistungssektor
13
Service industry
13
Consumer behaviour
12
Konsumentenverhalten
12
value co-creation
12
Value co-creation
8
Co-creation
7
Customer service
7
Kundenservice
7
Business network
5
Dienstleistungsmarketing
5
Innovation
5
Innovation management
5
Innovationsmanagement
5
Lieferantenmanagement
5
Marketing theory
5
Marketingtheorie
5
Resource-based view
5
Services marketing
5
Supplier relationship management
5
Unternehmensnetzwerk
5
perceived value
5
service-dominant logic
5
more ...
less ...
Online availability
All
Undetermined
13
Free
1
Type of publication
All
Article
19
Type of publication (narrower categories)
All
Article in journal
19
Aufsatz in Zeitschrift
19
Language
All
English
19
Author
All
Barrios, Andrés
2
Edvardsson, Bo
2
Abney, Alexandra K.
1
Akaka, Melissa Archpru
1
Arici, Hasan Evrim
1
Ballantyne, David
1
Bienzeisler, Bernd
1
Black, Hulda G.
1
Camacho, Sonia
1
Camén, Carolina
1
Chen, Qimei
1
Cronin, J. J.
1
D'Souza, Derrick Eron
1
Davey, Janet
1
Dehling, Sebastian
1
Didonet, Simone Regina
1
Estrada-Mejia, Catalina
1
FitzPatrick, Mary
1
Furrer, Olivier
1
Gallan, Andrew S.
1
Griffith, David A.
1
Grönroos, Christian
1
Hau Nguyen Le
1
Hottum, Peter
1
Huang, Hao-chen
1
Janeschek, Sabine
1
Jouny-Rivier, Elodie
1
Karlsson, Jenny
1
Kicherer, Florian
1
Klafke, Renata
1
Köseoglu, Mehmet Ali
1
Lai, Mei-chi
1
Landry, Mikèle
1
Locander, William B.
1
Melancon, Joanna Phillips
1
Nguyen, Dung Tien
1
Nilsson, Elin
1
Noble, Stephanie M.
1
Paswan, Audhesh K.
1
Plé, Loïc
1
more ...
less ...
Published in...
All
The journal of services marketing
The service industries journal
Journal of business research : JBR
31
Journal of service management
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
Journal of service research : JSR
6
Strategic management journal
6
European management journal
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
Service business
5
SpringerLink / Bücher
5
The journal of business & industrial marketing
5
International journal of services and operations management
4
Journal of the Academy of Marketing Science
4
Technological forecasting & social change : an international journal
4
The Academy of Management review : AMR
4
The science of service systems
4
International journal of contemporary hospitality management
3
International journal of production economics
3
Journal of business market management : JBM
3
Journal of management information systems : JMIS
3
Journal of marketing management : MM
3
Managing service quality : MSQ ; an international journal
3
Public management review
3
Services marketing quarterly
3
The TQM journal : the international review of organizational improvement
3
Value creation in entrepreneurship and SMEs
3
AMS review : official publication of the Academy of Marketing Science
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
2
Business process management journal
2
Business strategy and the environment
2
Cogent business & management
2
European journal of marketing : EJM
2
Forum Dienstleistungsmanagement
2
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
2
IEEE transactions on engineering management : EM
2
Information systems management
2
Information technology and management
2
International journal of entrepreneurial venturing : IJEV
2
International journal of entrepreneurship and innovation management
2
more ...
less ...
Source
All
ECONIS (ZBW)
19
Showing
1
-
10
of
19
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How do actors coordinate for value creation? : a signaling and screening perspective on resource integration
Dehling, Sebastian
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 18-26
Persistent link: https://www.econbiz.de/10013542861
Saved in:
2
Service encounter and value co-creation in fundraising activities at the NPO sector
Klafke, Renata
;
Barrios, Andrés
;
Didonet, Simone Regina
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 851-861
Persistent link: https://www.econbiz.de/10014333402
Saved in:
3
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
4
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
5
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
6
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
7
Service innovation as a political process
Sundström, Erik
;
Karlsson, Jenny
;
Camén, Carolina
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 341-362
Persistent link: https://www.econbiz.de/10011741136
Saved in:
8
In their shoes: co-creating value from deaf/hearing perspectives
Abney, Alexandra K.
;
White, Allyn
;
Shanahan, Kevin J.
; …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011742684
Saved in:
9
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
10
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->