//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
~isPartOf:"Young consumers : insight and ideas for responsible marketers"
~language:"eng"
~person:"Alkire, Linda"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
~type_genre:"Collection of articles of several authors"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Beziehungsmarketing
3
Relationship marketing
3
Customer satisfaction
2
Customer service
2
Konsumentenverhalten
2
Kundenservice
2
Kundenzufriedenheit
2
Lebensqualität
2
Quality of life
2
Satisfaction
2
Services
2
Academic
1
Arbeitszufriedenheit
1
Big Data
1
Big data
1
Customer experience
1
Customer feedback
1
Dienstleistung
1
Dienstleistungsqualität
1
Education (SDG 4)
1
Entrepreneurship
1
Entrepreneurship approach
1
Eudaimonic well-being
1
Forschungskooperation
1
Front-line employee
1
Gender equity (SDG 5)
1
Hedonic well-being
1
Impact
1
Inequalities (SDG 10)
1
Informal economy
1
Informelle Wirtschaft
1
Job satisfaction
1
Loyalty
1
Positive customer feedback
1
Practitioner
1
Qualitative research
1
Research
1
Research collaboration
1
Service Research Theme 2
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
Collection of articles of several authors
Aufsatz in Zeitschrift
2
Language
All
English
Author
All
Alkire, Linda
Chan, Kara
13
Mattila, Anna S.
7
Sharma, Piyush
7
Klaus, Philipp
5
Brennan, Linda
4
Daunt, Kate L.
4
Harris, Lloyd C.
4
Hollebeek, Linda D.
4
Rosenbaum, Mark
4
Tjiptono, Fandy
4
Aleti, Torgeir
3
Arli, Denni
3
Damay, Coralie
3
Ding Hooi Ting
3
Laaksonen, Pirjo
3
Lundby, Erika
3
McNeill, Lisa S.
3
Neale, Larry
3
Nga, Joyce K. H.
3
Parker, Lukas
3
Phau, Ian
3
Poddar, Amit
3
Schuster, Lisa
3
Seger-Guttmann, Tali
3
Wong, IpKin Anthony
3
Abbasi, Amir Zaib
2
Bang, Nguyen
2
Basso, Kenny
2
Beatson, Amanda
2
Benoit, Sabine
2
Blodgett, Jeffrey
2
Bock, Dora Elizabeth
2
Bruce, Helen L.
2
Carlson, Jamie
2
Chen, Ivy S. N.
2
Cheung, Cherry Tin Yan
2
Chin, Chee Hua
2
Choi, Beom Joon
2
Cody, Kevina
2
more ...
less ...
Published in...
All
The journal of services marketing
Young consumers : insight and ideas for responsible marketers
Journal of retailing and consumer services
1
Journal of service management
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The interplay of customer experience and commitment
Keiningham, Timothy
;
Ball, Joan
;
Benoit, Sabine
;
Bruce, …
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 148-160
Persistent link: https://www.econbiz.de/10011654644
Saved in:
2
When good news is bad news : the negative impact of positive customer feedback on front-line employee well-being
Alkire, Linda
;
Burton, Jamie
;
Gruber, Thorsten
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 599-612
Persistent link: https://www.econbiz.de/10011418374
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->