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~isPartOf:"The journal of services marketing"
~person:"Anaya, Gerardo Joel"
~person:"Ashill, Nick J."
~person:"Chen, Ivy S. N."
~subject:"Brand image"
~subject:"Customer integration"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Government document"
~type_genre:"Handbuch"
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Anaya, Gerardo Joel
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Chen, Ivy S. N.
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The journal of services marketing
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of international consumer marketing
1
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ECONIS (ZBW)
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1
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
2
Shopping motivation as a moderator in the retail service evaluation
Luk, Sherriff T. K.
;
Sharma, Piyush
;
Chen, Ivy S. N.
- In:
The journal of services marketing
27
(
2013
)
1
,
pp. 40-48
Persistent link: https://www.econbiz.de/10009723106
Saved in:
3
Gender and age as moderators in the service evaluation process
Sharma, Piyush
;
Chen, Ivy S. N.
;
Luk, Sherriff T. K.
- In:
The journal of services marketing
26
(
2012
)
2
,
pp. 102-114
Persistent link: https://www.econbiz.de/10009568252
Saved in:
4
How brand innovativeness and quality impact attitude toward new service line extensions : the moderating role of consumer involvement
Boisvert, Jean
;
Ashill, Nick J.
- In:
The journal of services marketing
25
(
2011
)
7
,
pp. 517-527
Persistent link: https://www.econbiz.de/10009387522
Saved in:
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