Shopping motivation as a moderator in the retail service evaluation
Sherriff T. K. Luk, Piyush Sharma and Ivy S. N. Chen
| Year of publication: |
2013
|
|---|---|
| Authors: | Luk, Sherriff T. K. ; Sharma, Piyush ; Chen, Ivy S. N. |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 27.2013, 1, p. 40-48
|
| Subject: | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Hongkong | Hong Kong |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009723106