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~isPartOf:"The journal of services marketing"
~subject:"Betriebliche Wertschöpfung"
~subject:"Kundenzufriedenheit"
~subject:"Marketingmanagement"
~subject:"Service industry"
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Betriebliche Wertschöpfung
Kundenzufriedenheit
Marketingmanagement
Service industry
Customer participation
11
Beziehungsmarketing
9
Relationship marketing
9
Consumer behaviour
7
Customer integration
7
Konsumentenverhalten
7
Kundenintegration
7
Customer satisfaction
6
Co-creation
4
Dienstleistungsqualität
4
Service quality
4
Dienstleistung
3
Services
3
Value creation
3
Customer value
2
Dienstleistungsmarketing
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Kundenwert
2
Lieferantenmanagement
2
Resource integration
2
Service-Dominant Logic
2
Service-dominant logic
2
Services marketing
2
Supplier relationship management
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Transformative
2
Access-based services
1
Accompanying customers
1
Animal companions
1
Bibliometrics
1
Bibliometrie
1
Business network
1
CRM
1
Co-design
1
Co-destruction
1
Cognition
1
Cognitive appraisal theory
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Consumer choice
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8
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Dong, Beibei
1
Elg, Mattias
1
Engström, Jon
1
Furrer, Olivier
1
Gabler, Colin B.
1
Hardman, Haley E.
1
Hendricks, Jennifer
1
Jayasimha, K. R.
1
Landers, V. Myles
1
Landry, Mikèle
1
Martin, Charles L.
1
Northington, William Magnus
1
Plé, Loïc
1
Schmitz, Gertrud
1
Sivakumar, K.
1
Srivastava, Himanshu Shekhar
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The journal of services marketing
Journal of retailing and consumer services
9
Journal of business research : JBR
7
Service business
6
Journal of service research : JSR
4
The service industries journal
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of hospitality management
3
Journal of service management
3
Journal of service research
3
Journal of service theory and practice
3
International journal of contemporary hospitality management
2
Journal of hospitality marketing & management
2
Marketing letters : a journal of research in marketing
2
Tourism management : research, policies, practice
2
Asia Pacific business review
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Corporate social responsibility and environmental management
1
Economies : open access journal
1
European journal of marketing
1
European management journal
1
Industry and innovation
1
International journal of bank marketing
1
International journal of business information systems : IJBIS
1
International journal of consumer studies
1
International journal of emerging markets
1
International journal of productivity and quality management : IJPQM
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
Inventi impact: retailing & consumer services
1
Journal of business ethics : JOBE
1
Journal of business market management : JBM
1
Journal of economic development
1
Journal of global marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of international marketing
1
Journal of marketing research
1
Journal of promotion management : innovations in planning and applied research
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1
Value co-creation in services for animal companions
Hendricks, Jennifer
;
Schmitz, Gertrud
- In:
The journal of services marketing
36
(
2022
)
6
,
pp. 831-845
Persistent link: https://www.econbiz.de/10013407607
Saved in:
2
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
3
Can you ask "too much" of your customers?
Landers, V. Myles
;
Gabler, Colin B.
;
Hardman, Haley E.
; …
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 531-546
Persistent link: https://www.econbiz.de/10014276929
Saved in:
4
Addressing customer misbehavior contagion in access-based services
Srivastava, Himanshu Shekhar
;
Jayasimha, K. R.
; …
- In:
The journal of services marketing
36
(
2022
)
6
,
pp. 849-861
Persistent link: https://www.econbiz.de/10013407609
Saved in:
5
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
6
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
7
How a customer participates matters : "I am producing" versus "I am designing"
Dong, Beibei
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 498-510
Persistent link: https://www.econbiz.de/10011418354
Saved in:
8
A self-determination theory perspective on
customer
participation
in service development
Engström, Jon
;
Elg, Mattias
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 511-521
Persistent link: https://www.econbiz.de/10011418356
Saved in:
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