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~isPartOf:"The service industries journal"
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Dienstleistungsqualität
294
Service quality
294
Dienstleistungssektor
270
Service industry
270
Consumer behaviour
198
Konsumentenverhalten
197
Beziehungsmarketing
187
Relationship marketing
187
Customer satisfaction
173
Kundenzufriedenheit
173
Taiwan
102
Innovation
101
Großbritannien
90
United Kingdom
90
Spain
89
Spanien
89
Innovation management
82
Innovationsmanagement
82
Hotel industry
69
Hotellerie
69
Services
62
Dienstleistung
61
Firm performance
60
Unternehmenserfolg
60
Arbeitszufriedenheit
59
Job satisfaction
59
Bank
53
Tourism industry
53
Tourismuswirtschaft
53
Performance measurement
48
Performance-Messung
48
USA
48
United States
48
Emotion
46
Brand management
44
KMU
44
Markenführung
44
SME
44
Knowledge transfer
42
Wissenstransfer
42
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Undetermined
447
Free
14
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Article
3,251
Book / Working Paper
41
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Article in journal
1,492
Aufsatz in Zeitschrift
1,492
Collection of articles of several authors
33
Sammelwerk
33
Case study
15
Fallstudie
15
Aufsatzsammlung
10
Conference proceedings
5
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5
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Undetermined
1,794
English
1,498
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Altinay, Levent
27
Soriano, Domingo Ribeiro
21
Williams, Colin C.
19
Akehurst, Gary
18
Philippe, Jean
17
Ribeiro Soriano, Domingo
15
Mattsson, Jan
14
Alves, Helena
13
Mas-Verdu, Francisco
13
Monnoyer, Marie-Christine
12
Stare, Metka
12
Léo, Pierre-Yves
11
Back, Ki-Joon
10
Chaston, Ian
10
Illeris, Sven
10
Alexander, Nicholas
9
Beatson, Amanda
9
Bryson, John R.
9
Cegarra-Navarro, Juan Gabriel
9
Chang, Hsin Hsin
9
Chao, Pei
9
Fuglsang, Lars
9
Howcroft, Barry
9
Kandampully, Jay
9
Park, Jungkun
9
Rosenbaum, Mark S.
9
Sundbo, Jon
9
Altinay, Eser
8
Beyers, William B.
8
Durkin, Mark
8
Edvardsson, Bo
8
Gil-Pechuan, Ignacio
8
Huang, Leo
8
Jeng, Shih-Ping
8
Karatepe, Osman M.
8
Liang, Chiung-Ju
8
Lin, Chin-Tsai
8
Morrison, Alison
8
Ok, Chihyung
8
Peris-Ortiz, Marta
8
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European Conference on Knowledge Management <13, 2012, Cartagena>
1
Published in...
All
The service industries journal
The economist
81,930
Wirtschaftswoche : Pflichtblatt der Wertpapierbörse in Frankfurt und Düsseldorf
53,107
Werben & verkaufen : W & V
39,064
Der Betrieb : Betriebswirtschaft, Steuerrecht, Wirtschaftsrecht, Arbeitsrecht
38,108
NBER working paper series
32,969
Betriebs-Berater : BB ; Recht, Wirtschaft, Steuern
30,142
MPRA Paper
30,123
Chemical week
29,970
NBER Working Paper
29,202
Oil & gas journal : international petroleum news and technology
27,814
Working paper / National Bureau of Economic Research, Inc.
27,737
Forbes : business and finance
26,725
IZA Discussion Papers
26,197
Business week / European edition : BW
25,526
Economic and political weekly : a Sameeksha Trust publ
24,812
Maschinenmarkt : MM ; das Industriemagazin
23,218
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
23,143
European journal of operational research : EJOR
22,123
Far Eastern economic review
22,063
NBER Working Papers
21,131
Le moniteur du commerce international : le MOCI
20,878
Deutsches Steuerrecht : DStR ; Wochenschrift & umfassende Datenbank für Steuerberater ; Steuerrecht, Wirtschaftsrecht, Betriebswirtschaft, Beruf ; Organ der Bundessteuerberaterkammer
19,782
Economics letters
19,581
Versicherungswirtschaft : insurance, business, report
19,569
Aviation week & space technology
18,910
The current digest of the post-Soviet press
18,601
Physica A: Statistical Mechanics and its Applications
18,446
Fortune
18,339
Chemical marketing reporter
17,906
The American economic review
17,699
Discussion paper series / IZA
17,274
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
16,720
European chemical news : ECN
16,538
New business : das Magazin für Kommunikation und Medien
16,378
Applied economics
15,998
Working paper / National Bureau of Economic Research, Inc
15,185
Jahrbücher für Nationalökonomie und Statistik
15,073
Marchés tropicaux et méditerranéens : stratégies & investissements en Afrique
14,769
L' usine nouvelle : hebdomadaire de l'industrie
14,708
SpringerLink / Bücher
14,681
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Source
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OLC EcoSci
1,792
ECONIS (ZBW)
1,497
USB Cologne (EcoSocSci)
3
Showing
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51
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
Saved in:
52
Does green inclusive leadership promote hospitality employees' pro-environmental behaviors? : the mediating role of climate for green initiative
Thabet, Wael Mohammed
;
Badar, Kamal
;
Aboramadan, Mohammed
; …
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 43-63
Persistent link: https://www.econbiz.de/10013540906
Saved in:
53
The easier you get it, the less you cherish it? : research on the influence of coupon issuing methods on consumers from the perspective of psychological ownership
Yu, Zhenpeng
;
Zeng, Hui
;
Hao, Liaogang
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 962-988
Persistent link: https://www.econbiz.de/10014338630
Saved in:
54
Employees' CSR attributions and pro-environmental behaviors in the hotel industry : the key role of female supervisors
Vila-Vázquez, Guadalupe
;
Castro-Casal, Carmen
; …
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 24-42
Persistent link: https://www.econbiz.de/10013540904
Saved in:
55
Employer perspectives on undeclared work in the service sector : impacts and policy responses
Horodnic, Ioana Alexandra
;
Williams, Colin C.
; …
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 358-377
Persistent link: https://www.econbiz.de/10014321589
Saved in:
56
Envy : definitions, approaches and implications
Ahmad, Rehan
;
Ishaq, Muhammad Ishtiaq
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 727-763
Persistent link: https://www.econbiz.de/10014321622
Saved in:
57
Factors affecting customers' intention to voice shopping over smart speaker
Hsu, Chin-Lung
;
Lin, Judy Chuan-Chuan
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 785-805
Persistent link: https://www.econbiz.de/10014321624
Saved in:
58
Hospitality as the bridge : advancing transformative service research towards human flourishing
Mody, Makarand Amrish
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 423-453
Persistent link: https://www.econbiz.de/10014321599
Saved in:
59
How does customer engagement value occur in restaurants? : a stimulus-organism-response(S-O-R) perspective
Kabadayi, Ebru Tumer
;
Aksoy, Nilsah Cavdar
;
Baydogan …
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 497-524
Persistent link: https://www.econbiz.de/10014321607
Saved in:
60
How satisfactory are empathetic care and robotic assistance in telemedicine services?
Saxena, Shilpi
;
Prashar, Anupama
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 827-853
Persistent link: https://www.econbiz.de/10014321627
Saved in:
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