Factors affecting customers' intention to voice shopping over smart speaker
Year of publication: |
2023
|
---|---|
Authors: | Hsu, Chin-Lung ; Lin, Judy Chuan-Chuan |
Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 43.2023, 11/12, p. 785-805
|
Subject: | Artificial intelligence | perceived privacy risk | perceived value | smart speaker quality | smart speakers | Künstliche Intelligenz | Konsumentenverhalten | Consumer behaviour | Datenschutz | Data protection | Dienstleistungsqualität | Service quality |
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