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~isPartOf:"The service industries journal"
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Dienstleistungsqualität
291
Service quality
291
Dienstleistungssektor
267
Service industry
267
Consumer behaviour
192
Konsumentenverhalten
191
Beziehungsmarketing
184
Relationship marketing
184
Customer satisfaction
171
Kundenzufriedenheit
171
Taiwan
102
Innovation
101
Großbritannien
90
United Kingdom
90
Spain
89
Spanien
89
Innovation management
82
Innovationsmanagement
82
Hotel industry
68
Hotellerie
68
Services
61
Dienstleistung
60
Firm performance
59
Unternehmenserfolg
59
Arbeitszufriedenheit
55
Job satisfaction
55
Bank
53
Tourism industry
53
Tourismuswirtschaft
53
Performance measurement
48
Performance-Messung
48
USA
48
United States
48
KMU
44
SME
44
Brand management
43
Emotion
43
Markenführung
43
Einzelhandel
41
Retail trade
41
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Undetermined
435
Free
12
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Article
3,238
Book / Working Paper
40
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Article in journal
1,482
Aufsatz in Zeitschrift
1,482
Collection of articles of several authors
33
Sammelwerk
33
Case study
15
Fallstudie
15
Aufsatzsammlung
9
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Undetermined
1,794
English
1,484
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Altinay, Levent
27
Soriano, Domingo Ribeiro
21
Williams, Colin C.
19
Akehurst, Gary
18
Philippe, Jean
17
Ribeiro Soriano, Domingo
15
Mattsson, Jan
14
Alves, Helena
13
Mas-Verdu, Francisco
13
Monnoyer, Marie-Christine
12
Stare, Metka
12
Léo, Pierre-Yves
11
Back, Ki-Joon
10
Chaston, Ian
10
Illeris, Sven
10
Alexander, Nicholas
9
Beatson, Amanda
9
Bryson, John R.
9
Cegarra-Navarro, Juan Gabriel
9
Chang, Hsin Hsin
9
Chao, Pei
9
Fuglsang, Lars
9
Howcroft, Barry
9
Kandampully, Jay
9
Park, Jungkun
9
Sundbo, Jon
9
Altinay, Eser
8
Beyers, William B.
8
Durkin, Mark
8
Edvardsson, Bo
8
Gil-Pechuan, Ignacio
8
Huang, Leo
8
Jeng, Shih-Ping
8
Karatepe, Osman M.
8
Liang, Chiung-Ju
8
Lin, Chin-Tsai
8
Morrison, Alison
8
Ok, Chihyung
8
Peris-Ortiz, Marta
8
Phillips, Paul
8
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European Conference on Knowledge Management <13, 2012, Cartagena>
1
Published in...
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The service industries journal
The economist
81,930
Wirtschaftswoche : Pflichtblatt der Wertpapierbörse in Frankfurt und Düsseldorf
53,353
Werben & verkaufen : W & V
39,064
Der Betrieb : Betriebswirtschaft, Steuerrecht, Wirtschaftsrecht, Arbeitsrecht
38,108
NBER working paper series
32,716
Betriebs-Berater : BB ; Recht, Wirtschaft, Steuern
30,142
MPRA Paper
30,123
Chemical week
29,970
NBER Working Paper
29,202
Oil & gas journal : international petroleum news and technology
27,814
Working paper / National Bureau of Economic Research, Inc.
27,737
Forbes : business and finance
26,725
IZA Discussion Papers
26,134
Business week / European edition : BW
25,526
Economic and political weekly : a Sameeksha Trust publ
24,812
Maschinenmarkt : MM ; das Industriemagazin
23,218
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
23,013
Far Eastern economic review
22,063
European journal of operational research : EJOR
21,985
NBER Working Papers
21,131
Le moniteur du commerce international : le MOCI
20,878
Deutsches Steuerrecht : DStR ; Wochenschrift & umfassende Datenbank für Steuerberater ; Steuerrecht, Wirtschaftsrecht, Betriebswirtschaft, Beruf ; Organ der Bundessteuerberaterkammer
19,782
Economics letters
19,580
Versicherungswirtschaft : insurance, business, report
19,569
Aviation week & space technology
18,910
The current digest of the post-Soviet press
18,601
Physica A: Statistical Mechanics and its Applications
18,446
Fortune
18,331
Chemical marketing reporter
17,906
The American economic review
17,699
Discussion paper series / IZA
17,092
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
16,686
European chemical news : ECN
16,538
New business : das Magazin für Kommunikation und Medien
16,378
Applied economics
15,956
Working paper / National Bureau of Economic Research, Inc
15,185
Marchés tropicaux et méditerranéens : stratégies & investissements en Afrique
14,769
L' usine nouvelle : hebdomadaire de l'industrie
14,708
SpringerLink / Bücher
14,685
CESifo Working Paper
14,376
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OLC EcoSci
1,792
ECONIS (ZBW)
1,483
USB Cologne (EcoSocSci)
3
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61
Revisiting the undeclared service economy as a dual labour market : lessons from a 2019 Eurobarometer survey
Williams, Colin C.
;
Kayaoglu, Aysegul
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 940-961
Persistent link: https://www.econbiz.de/10014338626
Saved in:
62
Revolutionizing services with cutting-edge technologies post major exogenous shocks
2023
Persistent link: https://www.econbiz.de/10014321633
Saved in:
63
Revolutionizing services with cutting-edge technologies post major exogenous shocks : editorial
Ameen, Nisreen
;
Viglia, Giampaolo
;
Altinay, Levent
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 125-133
Persistent link: https://www.econbiz.de/10014321568
Saved in:
64
Service innovation capability : a systematic literature review and research agenda
Blommerde, Tadhg
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1197-1227
Persistent link: https://www.econbiz.de/10014423346
Saved in:
65
Services purchase from the informal economy using digital platforms
Horodnic, Ioana Alexandra
;
Williams, Colin C.
;
Apetrei, …
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 854-874
Persistent link: https://www.econbiz.de/10014321629
Saved in:
66
Social media influencer popularity and authenticity perception in the travel industry
Hill, Sally Rao
;
Qesja, Bora
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 289-311
Persistent link: https://www.econbiz.de/10014321584
Saved in:
67
Social robot-delivered customer-facing services : an assessment of the experience
Coll, Santiago Forgas
;
Huertas-Garcia, Ruben
; …
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 154-184
Persistent link: https://www.econbiz.de/10014321572
Saved in:
68
Systematic literature review and future research directions for service robots in hospitality and tourism industries
Mukherjee, Subhodeep
;
Manish Mohan Baral
;
Nagariya, Ramji
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1083-1116
Persistent link: https://www.econbiz.de/10014422559
Saved in:
69
Test of a sequential mediation model of green management innovation
Karatepe, Osman M.
;
Dahleez, Khalid
;
Jaffal, Tahani
; …
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 312-335
Persistent link: https://www.econbiz.de/10014321586
Saved in:
70
Towards a typology of negative engagement behavior in social media
Lievonen, Matias
;
Bowden, Jana
;
Luoma-aho, Vilma
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 238-259
Persistent link: https://www.econbiz.de/10014321576
Saved in:
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