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~isPartOf:"Tourism management : research, policies, practice"
~person:"Dearden, Philip"
~person:"Wong, IpKin Anthony"
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Customer satisfaction
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Kundenzufriedenheit
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Dearden, Philip
Wong, IpKin Anthony
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Tourism management : research, policies, practice
International journal of hospitality management
11
International journal of contemporary hospitality management
4
Journal of travel and tourism marketing
4
Journal of vacation marketing
3
Journal of business research : JBR
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of hospitality marketing & management
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Tourism management perspectives : TMP
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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ECONIS (ZBW)
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1
Food-related personality traits and the moderating role of novelty-seeking in food satisfaction and travel outcomes
Ji, Mingjie
;
Wong, IpKin Anthony
;
Eves, Anita
;
Scarles, …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 387-396
Persistent link: https://www.econbiz.de/10011556112
Saved in:
2
Enhancing satisfaction and sustainable management : whale watching in the Azores
Bentz, Julia
;
Lopes, Fernando
;
Calado, Helena
;
Dearden, …
- In:
Tourism management : research, policies, practice
54
(
2016
),
pp. 465-476
Persistent link: https://www.econbiz.de/10011452160
Saved in:
3
Understanding the mediated moderating role of customer expectations in the customer satisfaction model : the case of casinos
Wong, IpKin Anthony
;
Dioko, Leonardo (Don) A. N.
- In:
Tourism management : research, policies, practice
36
(
2013
),
pp. 188-199
Persistent link: https://www.econbiz.de/10009736212
Saved in:
4
But are tourists satisfied? : importance-performance analysis of the whale shark toursim industry on Isla Holbox, Mexico
Ziegler, Jackie
;
Dearden, Philip
;
Rollins, Rick
- In:
Tourism management : research, policies, practice
33
(
2012
)
3
,
pp. 692-701
Persistent link: https://www.econbiz.de/10009489059
Saved in:
5
A cross-level investigation of the role of human resources practices : does brand equity matter?
Wong, IpKin Anthony
;
Xu, Shi
;
Suk Ha, Grace Chan
;
He, Mang
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 418-426
Persistent link: https://www.econbiz.de/10012063695
Saved in:
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