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~isPartOf:"Tourism management : research, policies, practice"
~subject:"Big event"
~subject:"Dienstleistungsqualität"
~subject:"Experiment"
~subject:"Markenführung"
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Big event
Dienstleistungsqualität
Experiment
Markenführung
Beziehungsmarketing
111
Relationship marketing
111
Holiday behaviour
92
Urlaubsverhalten
92
Tourism
86
Tourismus
84
Consumer behaviour
72
Konsumentenverhalten
72
Customer satisfaction
61
Kundenzufriedenheit
61
Tourism industry
53
Tourismuswirtschaft
53
Tourism marketing
50
Tourismusmarketing
50
Service quality
34
Hotel industry
33
Hotellerie
33
Event marketing
30
Event-Marketing
30
Destination management
28
Destinationsmanagement
28
Brand image
23
Markenimage
23
Emotion
19
Social Web
19
Social web
19
Tourist experience
18
Großveranstaltung
17
Brand management
16
Experience
16
Australia
15
Australien
15
Customer integration
13
Internet marketing
13
Kundenintegration
13
Online-Marketing
13
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78
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All
So, Kevin Kam Fung
4
Fairley, Sheranne
3
Boukis, Achilleas
2
Cai, Ruiying
2
Campo, Sara
2
Gursoy, Dogan
2
Hudson, Simon
2
Jiménez-Barreto, Jano
2
Kelly, Donna M.
2
Kirillova, Ksenia
2
Koritos, Christos
2
Lv, Xingyang
2
O'Brien, Danny
2
O'Cass, Aron
2
Rubio Benito, Natalia
2
Su, LuJun
2
Todd, Louise
2
Wang, Yao-Chin
2
Zhang, Ye
2
Akamavi, Raphaël K.
1
Akhoondnejad, Arman
1
Akyol, Ayşe
1
Alonso-Almeida, María del Mar
1
Alén, Elisa
1
Anastasiadou, Constantia
1
Aro, Kaisa
1
Barreda, Albert A.
1
Berenguer Contrí, Gloria
1
Bernardo, Merce
1
Bilgihan, Anil
1
Bogicevic, Vanja
1
Bose, Indranil
1
Bradley, Graham L.
1
Bradley, Gregory T.
1
Buckley, Ralf
1
Carlos Villamarín, Pablo de
1
Casidy, Riza
1
Chen, Li-fei
1
Chen, Liujing
1
Chen, Shuixia
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Tourism management : research, policies, practice
Journal of retailing and consumer services
312
Journal of business research : JBR
270
International journal of hospitality management
174
The journal of services marketing
116
The journal of brand management : an international journal
108
The journal of product & brand management
106
The service industries journal
92
Journal of hospitality marketing & management
88
Journal of travel and tourism marketing
88
International journal of contemporary hospitality management
86
Cogent business & management
63
Journal of strategic marketing
59
Services marketing quarterly
58
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
57
Asia Pacific journal of marketing and logistics
56
Industrial marketing management : the international journal for industrial and high-tech firms
56
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
Journal of service management
55
Marketing intelligence & planning
53
Journal of service research : JSR
51
Service business
51
Psychology & marketing
50
SpringerLink / Bücher
43
European journal of marketing : EJM
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
36
Journal of the Academy of Marketing Science
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
The TQM journal : the international review of organizational improvement
36
International journal of internet marketing and advertising : IJIMA
33
Journal of service research
33
Tourism management perspectives : TMP
33
Journal of marketing
31
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
31
The international journal of bank marketing : IJBM
31
Journal of promotion management : innovations in planning and applied research
30
International journal of event and festival management
29
Journal of retailing
29
International journal of quality and service sciences
28
Journal of air transport management
28
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ECONIS (ZBW)
78
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78
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1
Customer touchpoints : conceptualization, index development, and validation
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Tourism management : research, policies, practice
103
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10015052067
Saved in:
2
How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun
;
Jia, Bocong
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
Saved in:
3
How tourism memory boosts creativity? : the role of openness to
experience
Hu, Jihao
;
Wan, Lisa C.
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457622
Saved in:
4
Exploring the impact of location-based augmented reality on tourists' spatial behavior,
experience
, and intention through a field experiment
Zhang, Kun
;
Wang, Jingyue
;
Zhang, Jinyi
;
Wang, Ying
; …
- In:
Tourism management : research, policies, practice
102
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014457770
Saved in:
5
"Give me an upgrade or I will give you a bad review!" : investigating customer threats in the hospitality industry
Boukis, Achilleas
;
Harris, Lloyd C.
;
Koritos, Christos D.
- In:
Tourism management : research, policies, practice
104
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10015052203
Saved in:
6
How does occupational stigma and work dirtiness inhibit hotel front-line employees' proactive customer service performance and its solutions
Lv, Xingyang
;
Zhang, Kexin
;
Song, Qi
;
Fu, Xiaoxiao
;
Liu, Yue
- In:
Tourism management : research, policies, practice
104
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10015052215
Saved in:
7
Can anthropomorphic interpretation cues motivate tourists to have civilized behavioral intentions? : the roles of meaningful
experience
and narrative
Liu, Yan
;
Ning, ShunLi
;
Zhang, MengYing
;
Font, Xavier
; …
- In:
Tourism management : research, policies, practice
103
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10015052126
Saved in:
8
Nonverbal communication in hotels as a medium of
experience
co-creation
Shahidul Islam, Mohammad
;
Kirillova, Ksenia
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648372
Saved in:
9
Tourism experiences vs. material purchases : effects of eudaimonic consumption motive on consumers' reactions to invidious comparisons
Yang, Wan
;
Zhang, Ye
;
So, Kevin Kam Fung
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012417907
Saved in:
10
Conceptualizing home-sharing lodging
experience
and its impact on destination image perception : a mixed method approach
Shi, Si
;
Gursoy, Dogan
;
Chen, Liujing
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 245-256
Persistent link: https://www.econbiz.de/10012063599
Saved in:
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