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~isPartOf:"Tourism management : research, policies, practice"
~subject:"Customer satisfaction"
~subject:"Image"
~type_genre:"Article in journal"
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Search: subject_exact:"Loyalty card"
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Customer satisfaction
Image
Beziehungsmarketing
4
Kundenbindungsprogramm
4
Loyalty program
4
Relationship marketing
4
Kundenzufriedenheit
3
Consumer behaviour
2
Hotel industry
2
Hotellerie
2
Konsumentenverhalten
2
Brand image
1
Competition
1
Competitiveness
1
Coopetition
1
Customer loyalty
1
Customer relationship management
1
Customer retention
1
Desire for retaliation
1
Destination management
1
Destinationsmanagement
1
Dienstleistungsqualität
1
Double deviation
1
Finland
1
Finnland
1
High and low-tier members
1
Holiday behaviour
1
Horizontal loyalty
1
Hospitality
1
Hotel loyalty program
1
Hotels
1
Koopetition
1
Kundenbindung
1
Loyalty card programs
1
Loyalty cards
1
Markenimage
1
Market segmentation
1
Marktsegmentierung
1
Mobile communications
1
Mobilkommunikation
1
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Article in journal
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English
3
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Almeida Santana, Arminda
1
Cui, Yuanyuan
1
Hwang, Jinsoo
1
Kim, Jungkeun
1
Komppula, Raija
1
Lee, Jin-soo
1
Moreno Gil, Sergio
1
Murphy, Jamie
1
Pesonen, Juho
1
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Tourism management : research, policies, practice
International journal of hospitality management
7
Journal of business research : JBR
6
Journal of retailing and consumer services
3
Journal of business economics : JBE
2
Journal of hospitality marketing & management
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of retailing
2
Journal of travel and tourism marketing
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
The journal of services marketing
2
Administrative Sciences : open access journal
1
Asia-Pacific journal of management research and innovation
1
Asian Academy of Management journal : AAMJ
1
Australasian marketing journal
1
Central European business review : CEBR
1
Cornell hospitality quarterly : CQ
1
European journal of marketing
1
European retail research
1
International journal of business and globalisation : IJBG
1
International journal of business innovation and research
1
International journal of business innovation and research : IJBIR
1
International journal of contemporary hospitality management
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail & distribution management
1
Inventi impact: service sector
1
Issues of business and law
1
Journal of Asia Business Studies
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of financial services marketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of marketing research : JMR
1
Journal of marketing theory and practice
1
Journal of organizational computing and electronic commerce
1
Journal of service management
1
Journal of strategic marketing
1
Marketing letters : a journal of research in marketing
1
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ECONIS (ZBW)
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Does love become hate or forgiveness after a double deviation? : the case of hotel loyalty program members
Lee, Jin-soo
;
Kim, Jungkeun
;
Hwang, Jinsoo
;
Cui, Yuanyuan
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012494600
Saved in:
2
Plastic loyalty : investigating loyalty card programs for a Finnish hotel chain
Pesonen, Juho
;
Komppula, Raija
;
Murphy, Jamie
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 115-122
Persistent link: https://www.econbiz.de/10012004907
Saved in:
3
Understanding tourism loyalty : horizontal vs. destination loyalty
Almeida Santana, Arminda
;
Moreno Gil, Sergio
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 245-255
Persistent link: https://www.econbiz.de/10011775149
Saved in:
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