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~isPartOf:"Tourism management : research, policies, practice"
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Search: subject:"Electronic Word-of-Mouth"
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Viral marketing
9
Virales Marketing
9
Consumer behaviour
6
Konsumentenverhalten
6
Customer satisfaction
5
Kundenzufriedenheit
5
Electronic word of mouth
4
Social Web
4
Social web
4
Confidence
3
Dienstleistungsqualität
3
Internet marketing
3
Online retailing
3
Online-Handel
3
Online-Marketing
3
Service quality
3
Vertrauen
3
Beziehungsmarketing
2
E-commerce
2
Electronic Commerce
2
Electronic word-of-mouth
2
Hotel industry
2
Hotellerie
2
Online reviews
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Relationship marketing
2
Social media
2
Air passenger transport
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Airbnb
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Airline
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Attractiveness
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Beschwerdemanagement
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Bibliometrics
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Filieri, Raffaele
2
Alguezaui, Salma
1
Amato, Stefano
1
Bradley, Graham L.
1
D'Acunto, David
1
Dibb, Sally
1
Ermagun, Alireza
1
Ert, Eyal
1
Fleisher, Aliza
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Gerdt, Sven-Olaf
1
Hassan, Lama Al Hajj
1
Jayawardhena, Chanaka
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Liu, Hongfei
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Luo, Qiuju
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Magen, Nathan
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McLeay, Fraser
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Munar, Ana María
1
Punel, Aymeric
1
Ranaweera, Chatura
1
Schewe, Gerhard
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So, Kevin Kam Fung
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Sparks, Beverley
1
Steen Jacobsen, Jens Kr.
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Wagner, Elisa
1
Zhong, Dixi
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Tourism management : research, policies, practice
International journal of internet marketing and advertising : IJIMA
22
Journal of business research : JBR
22
Journal of retailing and consumer services
14
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of marketing communications
9
Journal of management information systems : JMIS
8
International journal of advertising : the quarterly review of marketing communications
6
International journal of electronic commerce : IJEC
6
International journal of hospitality management
6
Journal of internet commerce
6
Electronic commerce research
5
International journal of advertising : the review of marketing communications
5
International journal of consumer studies
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Technological forecasting & social change : an international journal
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Cogent business & management
4
International journal of business information systems : IJBIS
4
Journal of electronic commerce research : JECR
4
Journal of travel and tourism marketing
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Psychology & marketing
4
Cogent Business & Management
3
International journal of business innovation and research : IJBIR
3
International journal of contemporary hospitality management
3
International journal of retail and distribution management
3
Journal of Business Research
3
Journal of global marketing
3
Journal of hospitality marketing & management
3
Journal of promotion management : innovations in planning and applied research
3
Journal of retailing
3
Journal of the Academy of Marketing Science
3
Journal of vacation marketing
3
Marketing letters : a journal of research in marketing
3
Pakistan Journal of Commerce and Social Sciences (PJCSS)
3
Pakistan journal of commerce and social sciences
3
Asia-Pacific journal of business administration
2
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
2
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ECONIS (ZBW)
9
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9
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1
Hotels' environmentally-framed eWOM : the moderating role of environmental culture
D'Acunto, David
;
Filieri, Raffaele
;
Amato, Stefano
- In:
Tourism management : research, policies, practice
98
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014304555
Saved in:
2
Examining the trade-off between compensation and promptness in eWOM-triggered service recovery : a restorative justice perspective
Liu, Hongfei
;
Jayawardhena, Chanaka
;
Dibb, Sally
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 381-392
Persistent link: https://www.econbiz.de/10012063617
Saved in:
3
Variations in airline passenger expectation of service quality across the globe
Punel, Aymeric
;
Hassan, Lama Al Hajj
;
Ermagun, Alireza
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 491-508
Persistent link: https://www.econbiz.de/10012063714
Saved in:
4
The relationship between sustainability and customer satisfaction in hospitality : an explorative investigation using eWOM as a data source
Gerdt, Sven-Olaf
;
Wagner, Elisa
;
Schewe, Gerhard
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 155-172
Persistent link: https://www.econbiz.de/10012128583
Saved in:
5
Trust and reputation in the sharing economy : the role of personal photos in Airbnb
Ert, Eyal
;
Fleisher, Aliza
;
Magen, Nathan
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 62-73
Persistent link: https://www.econbiz.de/10011495960
Saved in:
6
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
7
Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
Filieri, Raffaele
;
Alguezaui, Salma
;
McLeay, Fraser
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 174-185
Persistent link: https://www.econbiz.de/10011414943
Saved in:
8
Using social network analysis to explain communication characteristics of travel-related
electronic
word-of-mouth
on social networking sites
Luo, Qiuju
;
Zhong, Dixi
- In:
Tourism management : research, policies, practice
46
(
2015
),
pp. 274-282
Persistent link: https://www.econbiz.de/10010486223
Saved in:
9
Motivations for sharing tourism experiences through social media
Munar, Ana María
;
Steen Jacobsen, Jens Kr.
- In:
Tourism management : research, policies, practice
43
(
2014
),
pp. 46-54
Persistent link: https://www.econbiz.de/10010351372
Saved in:
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