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~language:"ces"
~language:"eng"
~language:"fin"
~language:"hun"
~language:"lav"
~language:"zho"
~subject:"Dienstleistungsmanagement"
~type_genre:"Book section"
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Dienstleistungsmanagement
Services
335
Dienstleistung
329
Dienstleistungssektor
78
Service industry
78
Innovation
77
Theorie
49
Theory
49
Innovation management
35
Innovationsmanagement
35
USA
33
United States
33
Dienstleistungshandel
25
Trade in services
25
Dienstleistungsinnovation
24
Service innovation
24
Welt
24
World
24
Beziehungsmarketing
17
Relationship marketing
17
Information technology
16
Informationstechnik
16
Business services
15
Unternehmensdienstleistung
15
Auslandsverlagerung
14
Dienstleistungsqualität
14
Offshoring
14
Service quality
14
Deutschland
13
E-commerce
13
Electronic Commerce
13
Germany
13
Outsourcing
13
Betriebliche Wertschöpfung
12
Customer integration
12
EU countries
12
EU-Staaten
12
Forschung
12
Kundenintegration
12
Productivity
12
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2
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Article
12
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Book section
Article in journal
63
Aufsatz in Zeitschrift
63
Collection of articles of several authors
13
Sammelwerk
13
Aufsatz im Buch
12
Lehrbuch
12
Textbook
11
Aufsatzsammlung
7
Handbook
5
Handbuch
5
Konferenzschrift
5
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3
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3
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3
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2
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2
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2
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2
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2
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2
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2
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1
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1
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1
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1
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Czech
English
Finnish
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8
Author
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Baglieri, Enzo
1
Bayraktar, Erkan
1
Brandl, Kristin
1
Cramer, Christina
1
Dhaliwal, Jagdeesh S.
1
Dubois, Eric
1
Evenson, Shelley
1
Fisk, Raymond P.
1
Grove, Stephen J.
1
Gummesson, Evert
1
Healey, John
1
Hidaki, Kazuyoshi
1
Hipp, Christiane
1
Holmlid, Stefan
1
Jones, Andrew
1
Kannan, P. K.
1
Kijima, Kyoichi
1
Macintyre, Mairi
1
Parry, Glenn
1
Rousseau, Anne
1
Ström, Patrik
1
Ørberg Jensen, Peter D.
1
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Published in...
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Handbook of service science ; [Vol. 1]
3
Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings
1
Managing consumer services : factory or theater?
1
Practice-based innovation : insights, applications and policy implication
1
Service design and delivery
1
Service science, management and engineering : education for the 21st Century
1
Service systems science
1
The global business handbook : the eight dimensions of international management
1
The multiple dimensions of institutional complexity in international business research
1
The science of service systems
1
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ECONIS (ZBW)
12
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1
International services : the interface between service characteristics, policy, and institutions
Brandl, Kristin
;
Ørberg Jensen, Peter D.
;
Jones, Andrew
; …
- In:
The multiple dimensions of institutional complexity in …
,
(pp. 299-310)
.
2021
Persistent link: https://www.econbiz.de/10012588979
Saved in:
2
Translational and trans-disciplinary approach to service systems
Kijima, Kyoichi
- In:
Service systems science
,
(pp. 37-54)
.
2016
Persistent link: https://www.econbiz.de/10011578939
Saved in:
3
Factories or theatres? : the future of service
Baglieri, Enzo
- In:
Managing consumer services : factory or theater?
,
(pp. 1-24)
.
2014
Persistent link: https://www.econbiz.de/10010478160
Saved in:
4
Service science : a service system design science research method?
Dubois, Eric
;
Rousseau, Anne
- In:
Exploring services science : 4th international …
,
(pp. 100-113)
.
2013
Persistent link: https://www.econbiz.de/10009728304
Saved in:
5
Understanding services and the customer response
Dhaliwal, Jagdeesh S.
;
Macintyre, Mairi
;
Parry, Glenn
- In:
Service design and delivery
,
(pp. 1-18)
.
2011
Persistent link: https://www.econbiz.de/10009011831
Saved in:
6
Service innovation and service design in the German printing industry
Cramer, Christina
;
Hipp, Christiane
- In:
Practice-based innovation : insights, applications and …
,
(pp. 305-322)
.
2011
Persistent link: https://www.econbiz.de/10009356147
Saved in:
7
Service customization research : a review and future directions
Kannan, P. K.
;
Healey, John
- In:
The science of service systems
,
(pp. 297-324)
.
2011
Persistent link: https://www.econbiz.de/10009127262
Saved in:
8
The future of service is long overdue
Gummesson, Evert
-
2010
Persistent link: https://www.econbiz.de/10003968943
Saved in:
9
The evolution and future of service : building and broadening a multidisciplinary field
Fisk, Raymond P.
;
Grove, Stephen J.
-
2010
Persistent link: https://www.econbiz.de/10003968944
Saved in:
10
Service science, management, and engineering (SSME) in Japan
Hidaki, Kazuyoshi
-
2010
Persistent link: https://www.econbiz.de/10003968967
Saved in:
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