//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
~language:"hun"
~language:"zho"
~person:"Mende, Martin"
~subject:"Customer satisfaction"
~subject:"Organizational frontlines"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Services"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Organizational frontlines
Services
4
Dienstleistungsqualität
3
Service quality
3
Beziehungsmarketing
2
Consumer behaviour
2
Dienstleistung
2
Dienstleistungssektor
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Relationship marketing
2
Service industry
2
COVID-19
1
Coronavirus
1
Customer experience
1
Customer service
1
Customers
1
Einzelhandel
1
Epidemic
1
Epidemie
1
Gold
1
Human enhancement technologies
1
Impact assessment
1
Interdependent preferences
1
Kunden
1
Kundenservice
1
Language
1
Materialism
1
Materialismus
1
Nachfrageinterdependenz
1
Perception
1
Punishment
1
Retail trade
1
Robot
1
Roboter
1
Robots
1
Service evaluation
1
Sprache
1
Strafe
1
more ...
less ...
Online availability
All
Free
1
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
Hungarian
Chinese
Author
All
Mende, Martin
Rayburn, Steven W.
4
De Jager, Johan W.
3
Femić-Radosavović, Bojana
3
Gustafsson, Anders
3
Jovović, Milorad
3
McColl-Kennedy, Janet R.
3
Sharma, Piyush
3
Stauss, Bernd
3
Aksoy, Lerzan
2
Alkire, Linda
2
Anderson, Sidney
2
Barnes, Donald C.
2
Benoit, Sabine
2
Choi, Laee
2
Edvardsson, Bo
2
Gabbott, Mark
2
Hadwich, Karsten
2
Korai, Bernard
2
Lipovina-Božović, Milena
2
Marzocchi, Gian Luca
2
Mohan, Mayoor
2
Orsingher, Chiara
2
Ostrom, Amy L.
2
Sivakumar, K.
2
Vredenburg, Jessica
2
Walter, Benjamin von
2
Watanabe, Kentaro
2
Wentzel, Daniel
2
Witell, Lars
2
Wittkowski, Kristina
2
Wu, Luorong
2
Aggarwal, Praveen
1
Akter, Shahriar
1
Alam, Md. Nur
1
Alamsjah, Firdaus
1
Alexander
1
Ali, Faizan
1
Ali, Liaqat
1
Alves, Allan Carlos
1
more ...
less ...
Published in...
All
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of service research
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Consumers on the job : contextualization crafting in expert services
Azzari, Courtney Nations
;
Anderson, Laurel
;
Mende, Martin
; …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 520-541
Persistent link: https://www.econbiz.de/10012662583
Saved in:
2
Frontline cyborgs at your service : how human enhancement technologies affect customer experiences in retail, sales, and service settings
Grewal, Dhruv
;
Kroschke, Mirja
;
Mende, Martin
; …
- In:
Journal of interactive marketing : a quarterly …
51
(
2020
),
pp. 9-25
Persistent link: https://www.econbiz.de/10012299803
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->