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~language:"eng"
~person:"Adair, Wendi L."
~person:"Arndt, Aaron D."
~person:"Hochstein, Bryan W."
~type_genre:"Aufsatz in Zeitschrift"
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Adair, Wendi L.
Arndt, Aaron D.
Hochstein, Bryan W.
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Who do I look at? : mutual gaze in triadic sales encounters
Arndt, Aaron D.
;
Khoshghadam, Leila
;
Evans, Kenneth R.
- In:
Journal of business research : JBR
111
(
2020
),
pp. 91-101
Persistent link: https://www.econbiz.de/10012237782
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2
Incorporating a counterproductive work behavior perspective into the salesperson deviance literature : intentionally harmful acts and motivations for sales deviance
Hochstein, Bryan W.
;
Lilly, Bryan
;
Stanley, Sarah M.
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 86-103
Persistent link: https://www.econbiz.de/10011654490
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3
How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo
;
Karande, Kiran
;
Arndt, Aaron D.
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
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4
Positive and negative social reactions to salesperson deviance
Hochstein, Bryan W.
;
Bonney, Leff
;
Clark, Melissa
- In:
Journal of marketing theory and practice
23
(
2015
)
3
,
pp. 303-320
Persistent link: https://www.econbiz.de/10011312658
Saved in:
5
Watch your tone : relational paralinguistic messages in negotiation
Semnani-Azad, Zhaleh
;
Adair, Wendi L.
- In:
International studies of management and organization
43
(
2013
)
4
,
pp. 64-89
Persistent link: https://www.econbiz.de/10010248462
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