//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
~person:"Bajdak, Andrzej"
~person:"Haar, J. W. van der"
~person:"Hübner, Alexander"
~person:"Nicholls, Richard"
~subject:"Marketing"
~subject:"SME"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Graue Literatur"
~type_genre:"Working Paper"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer relationship management"
Narrow search
Delete all filters
| 10 applied filters
Year of publication
From:
To:
Subject
All
Marketing
SME
Beziehungsmarketing
10
Relationship marketing
10
Einzelhandel
5
Retail trade
5
Consumer behaviour
3
E-commerce
3
Electronic Commerce
3
Konsumentenverhalten
3
Multichannel strategy
3
Multikanalvertrieb
3
Online retailing
3
Online-Handel
3
Dienstleistungsmanagement
2
Service management
2
Theorie
2
Theory
2
Age differences
1
Age group
1
Aging population
1
Alternde Bevölkerung
1
Altersgruppe
1
Beschwerdemanagement
1
Comparison
1
Complaint management
1
Cross-cultural management
1
Customer Management
1
Customer service
1
Customer value
1
Customer-to-customer interaction
1
Customers
1
Czech Republic
1
Dienstleistungsmarketing
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Elderly people
1
Exploratory Study
1
Fashion
1
Future research
1
Gastgewerbe
1
more ...
less ...
Online availability
All
Free
1
Undetermined
1
Type of publication
All
Book / Working Paper
4
Article
1
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Graue Literatur
Working Paper
Non-commercial literature
4
Arbeitspapier
1
Article in journal
1
Aufsatzsammlung
1
Case study
1
Fallstudie
1
more ...
less ...
Language
All
English
Author
All
Bajdak, Andrzej
Haar, J. W. van der
Hübner, Alexander
Nicholls, Richard
Harrigan, Paul
7
Ibbotson, Patrick
5
Rowley, Jennifer
5
Eggers, Fabian
4
Kraus, Sascha
4
Laukkanen, Tommi
4
Mokhtar, Sany Sanuri Mohd
4
Ramsey, Elaine
4
Silver, Lars
4
Svensson, Göran
4
Udayana, Ida Bagus Nyoman
4
Vrontis, Demetris
4
Woodside, Arch G.
4
Cegarra Navarro, Juan Gabriel
3
Chatterjee, Sheshadri
3
Chaudhuri, Ranjan
3
Dias, Álvaro Lopes
3
Farida, Naili
3
Gilmore, Audrey
3
Ndubisi, Nelson Oly
3
O'Dwyer, Michele
3
Patterson, Paul G.
3
Reijonen, Helen
3
Tadajewski, Mark
3
Thurasamy Ramayah
3
Ulkuniemi, Pauliina
3
Vegholm, Fatima
3
Abas, Zakaria Bin
2
Abdolvand, Neda
2
AlQershi, Nagwan
2
Amasaka, Kakuro
2
Andersen, Poul Houman
2
Anees-ur-Rehman, Muhammad
2
Betts-Outland, Harriette
2
Bürsner, Simone
2
Campbell, Colin L.
2
Casidy, Riza
2
Costa, Renato J. Lopes da
2
Cox, Tony
2
Danik, Lidia
2
more ...
less ...
Published in...
All
Journal of operations management
2
Prace habilitacyjne / Akademia Ekonomiczna w Poznaniu
1
Research report / Graduate School Research Institute Systems, Organisations and Management
1
Scientific publications / The Karol Adamiecki University of Economics in Katowice
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Advancing the marketing-operations interface in omnichannel retail
Rooderkerk, Robert
;
Leeuw, Sander de
;
Hübner, Alexander
- In:
Journal of operations management
69
(
2023
)
2
,
pp. 188-196
Persistent link: https://www.econbiz.de/10014293327
Saved in:
2
Special issue: managing the marketing-operations interface in omnichannel retail
Rooderkerk, Robert
(
ed.
);
Leeuw, Sander de
(
ed.
); …
-
2023
Persistent link: https://www.econbiz.de/10014293339
Saved in:
3
Interactions between service customers : managing on-site customer-to-customer interactions for service advantage
Nicholls, Richard
-
2005
Persistent link: https://www.econbiz.de/10003224823
Saved in:
4
Relationship marketing in micro and small enterprises and local authorities - international comparison
Lukášová, R°užena
(
contributor
); …
-
2009
Persistent link: https://www.econbiz.de/10003895968
Saved in:
5
Creating value that can't be copied ; the use of cojoint analysis to assess customer value in new service creation
Haar, J. W. van der
;
Kemp, Ron
;
Omta, S. W. F.
-
1999
Persistent link: https://www.econbiz.de/10001433101
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->