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~language:"eng"
~person:"Blankson, Charles"
~person:"Manrai, Ajay K."
~person:"Min, Hyesung"
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Dienstleistungsqualität
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Blankson, Charles
Manrai, Ajay K.
Min, Hyesung
Ashenfelter, Orley
16
Jurajda, Štěpán
9
Prybutok, Victor R.
8
Qin, Hong
6
Bütikofer, Aline
5
Frisvold, David E.
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Karbownik, Krzysztof
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Krueger, Alan B.
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Jimenez-Gomez, David
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Benchmarking : an international journal ; BIJ
2
Quality management journal : QMJ
1
Young consumers : insight and ideas for responsible marketers
1
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ECONIS (ZBW)
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Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
Saved in:
2
Online marketing of food products to children : the effects of national consumer policies in high-income countries
Lascu, Dana-Nicoleta
;
Manrai, Ajay K.
;
Manrai, Lalita A.
; …
- In:
Young consumers : insight and ideas for responsible …
14
(
2013
)
1
,
pp. 19-40
Persistent link: https://www.econbiz.de/10009742873
Saved in:
3
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
4
Benchmarking the service quality of fast-food restaurant franchises in the USA : a longitudinal study
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
18
(
2011
)
2
,
pp. 282-300
Persistent link: https://www.econbiz.de/10009152844
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