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~language:"eng"
~person:"Diefendorff, James M."
~subject:"Emotional labor"
~subject:"Organizational psychology"
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Emotional labor
Organizational psychology
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Diefendorff, James M.
Ashkanasy, Neal M.
10
Härtel, Charmine E. J.
7
Grandey, Alicia
5
Bakker, Arnold B.
4
Chi, Nai-Wen
4
Hur, Won-Moo
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Madera, Juan M.
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Rupp, Deborah E.
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Wong, Chi-Sum
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Xu, Shi
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Anasori, Elham
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Ashforth, Blake E.
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
1
Journal of business and psychology
1
Journal of management : JOM
1
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
1
Personnel psychology : a journal of applied research
1
Research companion to emotion in organizations
1
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1
The acceleration of emotional labor research : navigating the past and steering toward the future
Gabriel, Allison S.
;
Diefendorff, James M.
;
Grandey, Alicia
- In:
Personnel psychology : a journal of applied research
76
(
2023
)
2
,
pp. 511-545
Persistent link: https://www.econbiz.de/10014311211
Saved in:
2
The bright side of emotional labor
Humphrey, Ronald H.
;
Ashforth, Blake E.
;
Diefendorff, …
- In:
Journal of organizational behavior : OB ; the internat. …
36
(
2015
)
6
,
pp. 749-769
Persistent link: https://www.econbiz.de/10011448359
Saved in:
3
Differences in emotional labor across cultures : a comparison of Chinese and US service workers
Allen, Joseph A.
;
Diefendorff, James M.
;
Ma, Yufeng
- In:
Journal of business and psychology
29
(
2014
)
1
,
pp. 21-35
Persistent link: https://www.econbiz.de/10010340201
Saved in:
4
Bringing emotional labor into focus : a review and integration of three research lenses
Grandey, Alicia
;
Diefendorff, James M.
;
Rupp, Deborah E.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 3-27)
.
2013
Persistent link: https://www.econbiz.de/10009661159
Saved in:
5
Contextualizing emotional display rules : examining the roles of targets and discrete emotions in shaping display rule perceptions
Diefendorff, James M.
;
Greguras, Gary J.
- In:
Journal of management : JOM
35
(
2009
)
4
,
pp. 880-898
Persistent link: https://www.econbiz.de/10003872405
Saved in:
6
Not all emotional display rules are created equal : distinguishing between prescriptive and contextual display rules
Diefendorff, James M.
;
Richard, Erin M.
- In:
Research companion to emotion in organizations
,
(pp. 316-334)
.
2008
Persistent link: https://www.econbiz.de/10003761716
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