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~language:"eng"
~person:"Diefendorff, James M."
~subject:"Organizational psychology"
~subject:"Work stress"
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Diefendorff, James M.
Ashkanasy, Neal M.
10
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7
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6
Karatepe, Osman M.
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Vandenberghe, Christian
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
1
Journal of business and psychology
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Journal of management : JOM
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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Personnel psychology : a journal of applied research
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Research companion to emotion in organizations
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ECONIS (ZBW)
7
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1
The acceleration of emotional labor research : navigating the past and steering toward the future
Gabriel, Allison S.
;
Diefendorff, James M.
;
Grandey, Alicia
- In:
Personnel psychology : a journal of applied research
76
(
2023
)
2
,
pp. 511-545
Persistent link: https://www.econbiz.de/10014311211
Saved in:
2
The bright side of emotional labor
Humphrey, Ronald H.
;
Ashforth, Blake E.
;
Diefendorff, …
- In:
Journal of organizational behavior : OB ; the internat. …
36
(
2015
)
6
,
pp. 749-769
Persistent link: https://www.econbiz.de/10011448359
Saved in:
3
Differences in emotional labor across cultures : a comparison of Chinese and US service workers
Allen, Joseph A.
;
Diefendorff, James M.
;
Ma, Yufeng
- In:
Journal of business and psychology
29
(
2014
)
1
,
pp. 21-35
Persistent link: https://www.econbiz.de/10010340201
Saved in:
4
Bringing emotional labor into focus : a review and integration of three research lenses
Grandey, Alicia
;
Diefendorff, James M.
;
Rupp, Deborah E.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 3-27)
.
2013
Persistent link: https://www.econbiz.de/10009661159
Saved in:
5
Contextualizing emotional display rules : examining the roles of targets and discrete emotions in shaping display rule perceptions
Diefendorff, James M.
;
Greguras, Gary J.
- In:
Journal of management : JOM
35
(
2009
)
4
,
pp. 880-898
Persistent link: https://www.econbiz.de/10003872405
Saved in:
6
Linking emotion relulation strategies to affective events and negative emotions at work
Diefendorff, James M.
;
Richard, Erin M.
;
Yang, Jixia
- In:
Journal of vocational behavior
73
(
2008
)
3
,
pp. 498-508
Persistent link: https://www.econbiz.de/10003798533
Saved in:
7
Not all emotional display rules are created equal : distinguishing between prescriptive and contextual display rules
Diefendorff, James M.
;
Richard, Erin M.
- In:
Research companion to emotion in organizations
,
(pp. 316-334)
.
2008
Persistent link: https://www.econbiz.de/10003761716
Saved in:
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