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~language:"eng"
~person:"Edvardsson, Bo"
~person:"Helkkula, Anu"
~person:"Jacob, Frank"
~subject:"Relationship marketing"
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Search: subject_exact:"Service-Dominant Logic"
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Relationship marketing
Service-dominant logic
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Service-Dominant Logic
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Betriebliche Wertschöpfung
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Value creation
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service-dominant logic
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Edvardsson, Bo
Helkkula, Anu
Jacob, Frank
Vargo, Stephen L.
9
Lusch, Robert F.
6
Grönroos, Christian
4
Baglieri, Enzo
3
Behnam, Mohsen
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Busser, James A.
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Shulga, Lenna V.
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Aarikka-Stenroos, Leena
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Akaka, Melissa Archpru
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Alexander Joseph Ibnu Wibowo
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Andreini, Daniela
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Bai, Billy
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Cassia, Fabio
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Chan, Eric S. W.
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Chathoth, Prakash K.
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Dai, Hua
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Furrer, Olivier
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Journal of service management
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AMS review : official publication of the Academy of Marketing Science
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Managing consumer services : factory or theater?
1
Marketing : ZFP ; journal of research and management
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ECONIS (ZBW)
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Cocreating transformative value propositions with customers experiencing vulnerability during humanitarian crises
Gallan, Andrew S.
;
Helkkula, Anu
- In:
AMS review : official publication of the Academy of …
12
(
2022
)
1/2
,
pp. 85-101
Persistent link: https://www.econbiz.de/10013401686
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2
Value-in-use : antecedents, dimensions, and consequences
Bruns, Katherina
;
Jacob, Frank
- In:
Marketing : ZFP ; journal of research and management
38
(
2016
)
3
,
pp. 135-149
Persistent link: https://www.econbiz.de/10011566853
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3
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
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4
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
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5
Striking the right balance : how to design, implement, and operationalize customer experience management programs
Klaus, Philipp
;
Edvardsson, Bo
- In:
Managing consumer services : factory or theater?
,
(pp. 69-89)
.
2014
Persistent link: https://www.econbiz.de/10010478149
Saved in:
6
Initiation of business relationships in service-dominant settings
Edvardsson, Bo
;
Holmlund, Maria
;
Strandvik, Tore
- In:
Industrial marketing management : the international …
37
(
2008
)
3
,
pp. 339-350
Persistent link: https://www.econbiz.de/10003713319
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