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~language:"eng"
~person:"Eriksson, Kent"
~person:"Gan, Christopher"
~person:"Rajaobelina, Lova"
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Eriksson, Kent
Gan, Christopher
Rajaobelina, Lova
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The international journal of bank marketing : IJBM
8
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ECONIS (ZBW)
8
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1
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
2
Do consumers subjectively perceive relationships in objectively defined relational, interimistic, and transactional exchange in financial services?
Eriksson, Kent
;
Hermansson, Cecilia
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 472-494
Persistent link: https://www.econbiz.de/10011731471
Saved in:
3
The relationship between credit card attributes and the demographic characteristics of card users in China
Gan, Christopher
;
Cohen, David A.
;
Hu, Baiding
;
Minh …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 966-984
Persistent link: https://www.econbiz.de/10011618705
Saved in:
4
Searching for new saving behavior theories : how relationships between banks' customers and advisors affect household saving
Eriksson, Kent
;
Hermansson, Cecilia
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 279-299
Persistent link: https://www.econbiz.de/10010387142
Saved in:
5
Online relationship quality : scale development and initial testing
Brun, Isabelle
;
Rajaobelina, Lova
;
Line, Ricard
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10010252740
Saved in:
6
The dark side of trust and the light side of working alliances in financial services
Söderberg, Inga-Lill
;
Sallis, James E.
;
Eriksson, Kent
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
3
,
pp. 245-263
Persistent link: https://www.econbiz.de/10010366743
Saved in:
7
A relational classification of online banking customers
Rajaobelina, Lova
;
Brun, Isabelle
;
Toufaily, Élissar
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
3
,
pp. 187-205
Persistent link: https://www.econbiz.de/10009733565
Saved in:
8
Customer switching behaviour in the Chinese retail banking industry
Clemes, Michael D.
;
Gan, Christopher
;
Zhang, Dongmei
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
7
,
pp. 519-546
Persistent link: https://www.econbiz.de/10008738386
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