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~language:"eng"
~person:"Karagiannis, Dimitris"
~person:"Keränen, Krista"
~type_genre:"Article in journal"
~type_genre:"Conference proceedings"
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Serviceology for services : 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017 : proceedings
Hara, Yoshinori
(
ed.
);
Karagiannis, Dimitris
(
ed.
)
-
ICServ <5., 2017, Wien>
-
2017
Persistent link: https://www.econbiz.de/10011664142
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Understanding complex service systems through different lenses : an overview
Briscoe, Gerard
;
Keränen, Krista
;
Parry, Glenn
- In:
European management journal
30
(
2012
)
5
,
pp. 418-426
Persistent link: https://www.econbiz.de/10009631128
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