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~language:"eng"
~subject:"Beziehungsmarketing"
~subject:"Konzession"
~subject:"Qualifikation"
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Beziehungsmarketing
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Friseurhandwerk
32
Hairdressing industry
32
Relationship marketing
9
USA
7
United States
7
Consumer behaviour
6
Konsumentenverhalten
6
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4
Großbritannien
4
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Wang, Chung-yu
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Garzaniti, Ivana
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Managing service quality : MSQ ; an international journal
2
The Cato journal : an interdisciplinary journal of public policy analysis
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ECONIS (ZBW)
13
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1
Barber licensing in Arkansas : public health or private gain?
Corley, Tanner
;
Witcher, Marcus
- In:
The Cato journal : an interdisciplinary journal of …
41
(
2021
)
1
,
pp. 115-138
Persistent link: https://www.econbiz.de/10012698499
Saved in:
2
Untangling hair braider deregulation in Virginia
Timmons, Edward J.
;
Konieczny, Catherine
- In:
The Cato journal : an interdisciplinary journal of …
38
(
2018
)
3
,
pp. 679-699
Persistent link: https://www.econbiz.de/10011981613
Saved in:
3
The moderating role of attachment styles in emotional bonding with service providers
Moussa, Salim
;
Touzani, Mourad
- In:
Journal of consumer behaviour : an international …
16
(
2017
)
2
,
pp. 145-160
Persistent link: https://www.econbiz.de/10011685054
Saved in:
4
The effects of congestion and skills at a hair salon on the consumer's revisiting behavior
Konishi, Yoko
-
2010
Persistent link: https://www.econbiz.de/10008796566
Saved in:
5
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
6
How marketplace performances produce interdependent status games and contested forms of symbolic capital
Üstüner, Tuba
;
Thompson, Craig J.
- In:
Journal of consumer research : JCR ; an …
38
(
2011/12
)
5
,
pp. 796-814
Persistent link: https://www.econbiz.de/10009501093
Saved in:
7
The influence of gender dyads and physical appearance on the strength of the customer-provider relationship in the Taiwanese hairdressing industry
Wu, Pearl Pi-chu
;
Hwang, Ing-san
- In:
Services marketing quarterly
33
(
2012
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009553103
Saved in:
8
Customer loyalty and the role of relationship length
Wang, Chung-yu
;
Wu, Li-wei
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10009500699
Saved in:
9
Building friendships and relationships : the role of conversation in hairdressing service encounters
Garzaniti, Ivana
;
Pearce, Glenn
;
Stanton, John
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
6
,
pp. 667-687
Persistent link: https://www.econbiz.de/10009407377
Saved in:
10
Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
Wang, Chung-yu
- In:
Psychology & marketing
27
(
2010
)
3
,
pp. 252-262
Persistent link: https://www.econbiz.de/10003956556
Saved in:
1
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