//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Ahn, Jinwoo"
~person:"Schoefer, Klaus"
~subject:"Kundenzufriedenheit"
~subject:"Marketingmanagement"
~subject:"Service industry"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer participation"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Marketingmanagement
Service industry
Beziehungsmarketing
4
Customer satisfaction
4
Relationship marketing
4
Customer participation
3
Dienstleistungsqualität
3
Service quality
3
Consumer behaviour
2
Dienstleistungssektor
2
Konsumentenverhalten
2
Lieferantenmanagement
2
Supplier relationship management
2
Beschwerdemanagement
1
Complaint management
1
Customer integration
1
Dienstleistungsmarketing
1
Hedonic value
1
Kundenintegration
1
Positive psychological capital
1
Relationship proneness
1
Service recovery
1
Services marketing
1
SmartPLS
1
Stress
1
Utilitarian value
1
Work stress
1
customer participation
1
dark side
1
encounter satisfaction
1
negative feelings
1
relationship life cycle
1
role stress
1
service co-development
1
service marketing
1
service quality
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Ahn, Jinwoo
Schoefer, Klaus
Dong, Beibei
5
Sivakumar, K.
5
Auh, Seigyoung
3
Chen, Sandy C.
3
Raab, Carola
3
Anokhin, Sergey Alexander
2
Costers, Annelies
2
Evans, Kenneth R.
2
Le Nguyen Hau
2
Mengüç, Bülent
2
Morgan, Todd
2
Pham Ngoc Thuy
2
Rho, Taeseok
2
Robbert, Thomas
2
Roth, Stefan
2
Straus, Lennart
2
Tanford, Sarah
2
Thaichon, Park
2
Van Vaerenbergh, Yves
2
Wincent, Joakim
2
Zou, Shaoming
2
Agrawal, Amit Kumar
1
Akpinar, Ezgi
1
Alotaibi, Meteb Naif
1
Aloui, Narjess
1
Amenuvor, Fortune Edem
1
Anwar, Sohail
1
Aramoon, Erfan
1
Aramoon, Vahid
1
Arpasri Sothonvit
1
Bagherzadeh, Ramin
1
Bahar, Reyhan
1
Balaji, M. S.
1
Basu, Debarati
1
Bazrkar, Ardeshir
1
Berenguer Contrí, Gloria
1
Bhoyar, Pravin Kumar
1
Bilstein, Nicola
1
more ...
less ...
Published in...
All
International journal of bank marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of service research
1
Service business
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Is
customer
participation
always good in service recovery? : the moderating role of customers' positive psychological capital
Alotaibi, Meteb Naif
;
Chaouali, Walid
;
Hammami, Samiha …
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 457-484
Persistent link: https://www.econbiz.de/10014267032
Saved in:
2
The effect of
customer
participation
in service industry on encounter satisfaction by the development of relationship
Ahn, Jinwoo
;
Rho, Taeseok
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
1
,
pp. 94-120
Persistent link: https://www.econbiz.de/10012423203
Saved in:
3
The dark side of
customer
participation
: when
customer
participation
in service co-development leads to role stress
Blut, Markus
;
Heirati, Nima
;
Schoefer, Klaus
- In:
Journal of service research
23
(
2020
)
2
,
pp. 156-173
Persistent link: https://www.econbiz.de/10012216513
Saved in:
4
Influence of customer-firm relationships on
customer
participation
in the service industry
Ahn, Jinwoo
;
Rho, Taeseok
- In:
Service business
10
(
2016
)
1
,
pp. 113-133
Persistent link: https://www.econbiz.de/10011722192
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->