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~person:"Ahn, Jiseon"
~person:"Hur, Won-Moo"
~subject:"Corporate Social Responsibility"
~subject:"Emotion"
~subject:"Malaysia"
~subject:"Markenimage"
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Corporate Social Responsibility
Emotion
Malaysia
Markenimage
Beziehungsmarketing
27
Relationship marketing
27
Consumer behaviour
22
Konsumentenverhalten
22
Brand management
10
Markenführung
10
Customer satisfaction
9
Kundenzufriedenheit
9
Customer integration
7
Kundenintegration
7
Brand image
6
Corporate social responsibility
6
Dienstleistungsqualität
6
Service quality
6
Arbeitsverhalten
5
Customer value
5
Kundenwert
5
Work behaviour
5
Brand
4
Corporate reputation
4
Customer incivility
4
Firmenimage
4
Gastronomie
4
Markenartikel
4
Restaurant industry
4
Betriebliche Wertschöpfung
3
Brand loyalty
3
Cognition
3
Confidence
3
Customer service
3
Emotional exhaustion
3
Kognition
3
Kundenservice
3
Value creation
3
Vertrauen
3
integrated resort
3
COVID-19
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English
18
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Ahn, Jiseon
Hur, Won-Moo
Han, Heesup
20
Loureiro, Sandra Maria Correia
18
Gil Saura, Irene
13
Kumar, Vikas
12
Hyun, Sunghyup Sean
11
Japutra, Arnold
11
Khan, Imran
11
Hollebeek, Linda D.
10
Pérez, Andrea
10
Rodríguez del Bosque, Ignacio A.
10
King, Ceridwyn
9
Mattila, Anna S.
9
Ndubisi, Nelson Oly
9
Prentice, Catherine
9
Šerić, Maja
9
Fetscherin, Marc
8
Guzman, Francisco
8
Iglesias, Oriol
8
Leckie, Civilai
8
Osman, Zahir
8
Rahman, Zillur
8
Sarkar, Abhigyan
8
Ekinci, Yuksel
7
Huber, Frank
7
Hwang, Jinsoo
7
Johnson, Lester W.
7
Kaufmann, Hans Rüdiger
7
Kaushik, Arun Kumar
7
Qu, Hailin
7
Rather, Raouf Ahmad
7
Sreejesh, S.
7
Veloutsou, Cleopatra
7
Vlachos, Pavlos A.
7
Wong, IpKin Anthony
7
Augusto, Mário Gomes
6
Balqiah, Tengku Ezni
6
Bilgihan, Anil
6
Chahal, Hardeep
6
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Asia Pacific journal of marketing and logistics
2
International journal of hospitality management
2
Journal of retailing and consumer services
2
Journal of travel and tourism marketing
2
Service business
2
Corporate social responsibility and environmental management
1
International journal of bank marketing
1
Journal of service theory and practice : JSTP
1
Journal of vacation marketing
1
The international review of retail, distribution and consumer research
1
The journal of asset management
1
The service industries journal
1
Total quality management & business excellence
1
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ECONIS (ZBW)
18
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1
Effect of customers' skepticism toward CSR practices on customers' behavior in luxury service context
Hyun, Hyowon
;
Hong, EunPyo
;
Ahn, Jiseon
;
Park, Jungkun
- In:
Journal of travel and tourism marketing
41
(
2024
)
1
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014513607
Saved in:
2
Individual characteristics linking cognitive, affective and conative mechanisms among vegetarian restaurant customers
Ahn, Jiseon
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
2
,
pp. 374-389
Persistent link: https://www.econbiz.de/10014486747
Saved in:
3
How does corporate hypocrisy reduce customer co-creation behaviors? : moderated mediation analysis of corporate reputation and self-brand connection
Jung, Chang Mo
;
Hur, Won-Moo
- In:
International journal of bank marketing
42
(
2024
)
2
,
pp. 205-225
Persistent link: https://www.econbiz.de/10014521082
Saved in:
4
Understanding the roles of interaction and trust in formation of loyalty toward customer-to-customer (C2C) platforms
Ting, Liu
;
Ahn, Jiseon
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
10
,
pp. 2565-2581
Persistent link: https://www.econbiz.de/10014430267
Saved in:
5
Role of brand heritage in local and franchise restaurant service
Ahn, Jiseon
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1882-1895
Persistent link: https://www.econbiz.de/10014369732
Saved in:
6
Understanding customer participation in CSR activities : the impact of perceptions of CSR, affective commitment, brand equity, and corporate reputation
Kim, Yeonshin
;
Hur, Won-Moo
;
Lee, Luri
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014371801
Saved in:
7
Customer showrooming behavior, customer orientation, and emotional labor : sales control as a moderator
Park, Hyewon
;
Hur, Won-Moo
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014252735
Saved in:
8
Make every interaction count - assessing the role of customers’ self-construal on value co-creation at service encounters
Shamim, Amjad
;
Ahn, Jiseon
;
Khan, Imran
;
Shah, Mahmood
; …
- In:
The international review of retail, distribution and …
33
(
2023
)
2
,
pp. 178-201
Persistent link: https://www.econbiz.de/10014292095
Saved in:
9
How do customers' perceptions of corporate social responsibility contribute to sustainable customer citizenship behaviors? : the mediating mechanisms of corporate brand pride and s...
Jung, Chang Mo
;
Hur, Won-Moo
- In:
Corporate social responsibility and environmental management
29
(
2022
)
5
,
pp. 1676-1688
Persistent link: https://www.econbiz.de/10013407038
Saved in:
10
Impacts of customer incivility and abusive supervision on employee performance : a comparative study of the pre- and post-COVID-19 periods
Shin, Yuhyung
;
Hur, Won-Moo
;
Hwang, Hansol
- In:
Service business
16
(
2022
)
2
,
pp. 309-330
Persistent link: https://www.econbiz.de/10013273619
Saved in:
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