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~person:"Al-Oqaily, Ahmad"
~person:"Alsarhan, Ayoub"
~person:"Benlian, Alexander"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Konferenzbeitrag"
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Search: subject_exact:"DV-Dienstleistung"
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Service quality
IT service provider
7
IT-Dienstleister
7
Dienstleistungsqualität
4
Software
3
Cloud Computing
2
Cloud computing
2
QoS
2
SLA
2
cloud computing
2
quality of service
2
service level agreement
2
Betriebliche Wertschöpfung
1
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Article in journal
Aufsatz im Buch
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3
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Al-Oqaily, Ahmad
Alsarhan, Ayoub
Benlian, Alexander
Al-Ghuwairi, Abdel-Rahman
2
Fonstad, Nils O.
2
Hess, Thomas
2
Hui, Pamsy P.
2
Salah, Zaher
2
Silaghi, Gheorghe Cosmin
2
Abdi, Fahimeh
1
Abtahi, Amir-Reza
1
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1
Aisopos, Fotis
1
Al Qahmous, Ghadeer
1
Al Qudah, Shatha
1
Alix, Thècle
1
Awasthy, Prakash
1
Baarah, Aladdin
1
Bauer, Hans H.
1
Beath, Cynthia M.
1
Beath, Cynthia Mathis
1
Beulen, Erik
1
Botha, Johann H.
1
Braunwarth, Kathrin
1
Brodhun, Maximilian
1
Chan, Haksin
1
Chan, Peter C.
1
Chari, Felix
1
Chatzoglou, Prodromos D.
1
Chauhan, Sumedha
1
Chen, David
1
Chen, Yee Ming
1
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1
Cheon, Myun Joong
1
Chou, Tzu-chuan
1
Das, Ajanta
1
Dass, Mayukh
1
Dhingra, Sanjay
1
Diamantidis, Anastasios
1
Dieckmann, Frank
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International journal of business information systems : IJBIS
2
Journal of management information systems : JMIS
1
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
1
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ECONIS (ZBW)
4
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Dynamic changes of QoS parameters in cloud computing service level agreement
Al-Ghuwairi, Abdel-Rahman
;
Khalaf, Mohammad
;
Salah, Zaher
; …
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 73-90
Persistent link: https://www.econbiz.de/10012154597
Saved in:
2
Monitoring and modelling service level agreement of multiple virtual machines in cloud computing
Al-Ghuwairi, Abdel-Rahman
;
Salah, Zaher
;
Alsarhan, Ayoub
; …
- In:
International journal of business information systems : …
27
(
2018
)
4
,
pp. 538-553
Persistent link: https://www.econbiz.de/10011856694
Saved in:
3
Service quality in software-as-a-service : developing the SaaS-Qual measure and examining its role in usage continuance
Benlian, Alexander
;
Koufaris, Marios
;
Hess, Thomas
- In:
Journal of management information systems : JMIS
28
(
2011/12
)
3
,
pp. 85-126
Persistent link: https://www.econbiz.de/10009508766
Saved in:
4
SaaS und Servicequalität : werden die Kundenerwartungen erfüllt?
Benlian, Alexander
;
Hess, Thomas
;
Wigand, Rolf T.
- In:
Wirtschaftsinformatik & Management : Zeitschrift für …
2
(
2010
)
6
,
pp. 18-25
Persistent link: https://www.econbiz.de/10008749637
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