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~person:"Alhanatleh, Hasan"
~person:"Alves, Helena"
~person:"Anabila, Peter"
~person:"Murugan, Rajeswari"
~subject:"Service quality"
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Service quality
Beziehungsmarketing
5
Customer retention
5
Kundenbindung
5
Relationship marketing
5
Consumer behaviour
4
Customer satisfaction
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
customer loyalty
3
Confidence
2
Employee retention
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Mitarbeiterbindung
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Telecommunications industry
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Telekommunikationssektor
2
Vertrauen
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affective commitment
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trust
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Advertising
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Advertising effects
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Bank
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Banking industry
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Brand image
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Brand management
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Brand preference
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Customer loyalty
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Data protection
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Datenschutz
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Digitale Dienste
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E-Government
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E-government
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Ghana
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Implizites Wissen
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Jordan
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Jordanien
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Alhanatleh, Hasan
Alves, Helena
Anabila, Peter
Murugan, Rajeswari
Langmann, Kristin
3
Prentice, Catherine
3
Keßel, Sebastian Christian
2
Mensah, Samuel N-A
2
Moongela, Hilma
2
Nazeri, Ali
2
Rajendran, G.
2
Srivastava, Medha
2
Stan, Valentina
2
Sunaryo
2
Adeola, Ogechi
1
Adnan, Muhammad
1
Adom, Kwame
1
Adzoyi, Paulina N.
1
Agyinasare, Charles
1
Ahmed, Mohammed Hussen
1
Aji, Bagus Wicaksono
1
Akbar, Mohammad Muzahid
1
Al Balushi, Maha Khamis
1
Alhawari, Damer
1
Almomani, Hamzeh Q.
1
Alnaser, Ahmad Salih
1
Amartes, Abednego Feehi Okoe
1
Anwar, M. Khorshed
1
Asiati, Diah Isnaini
1
Ates, Metin
1
Aydin, Serkan
1
Baeshen, Mashhour H.
1
Bang, Nguyen
1
Barberà, M. Glòria
1
Basso, Kenny
1
Baumann, Chris
1
Bazargan, Negin Ahghar
1
Becker, Roman
1
Beynon, Malcolm
1
Bhuian, Shahid N.
1
Billen, Peter
1
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Published in...
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International journal of business innovation and research
1
International journal of process management and benchmarking : IJPMB
1
Marketing i menedžment innovacij : m&mi
1
The service industries journal
1
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ECONIS (ZBW)
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Do e-government services affect Jordanian customer loyalty?
Alnaser, Ahmad Salih
;
Theep, Khaled Alshake
; …
- In:
Marketing i menedžment innovacij : m&mi
(
2022
)
2
,
pp. 17-30
Persistent link: https://www.econbiz.de/10013277425
Saved in:
2
Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
Saved in:
3
A three-dimensional approach to customer retention in mobile phone services
Murugan, Rajeswari
;
Rajendran, G.
- In:
International journal of process management and …
3
(
2013
)
4
,
pp. 494-510
Persistent link: https://www.econbiz.de/10010338918
Saved in:
4
Customer loyalty intentions in broadband internet services
Murugan, Rajeswari
;
Rajendran, G.
- In:
International journal of business innovation and research
7
(
2013
)
4
,
pp. 487-503
Persistent link: https://www.econbiz.de/10010212325
Saved in:
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