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~person:"Aliyu, Mukhtar Shehu"
~person:"King, Brian"
~subject:"Job performance"
~subject:"Service quality"
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Aliyu, Mukhtar Shehu
King, Brian
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8
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International journal of hospitality management
2
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1
Journal of business research : JBR
1
Services marketing quarterly
1
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ECONIS (ZBW)
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Perceived job insecurity and task performance among bank employees in Nigeria banking industry
Adewale, A. Adekiya
;
Dahiru, Idris
;
Aliyu, Mukhtar Shehu
; …
- In:
Accounting and taxation review : A&TR
4
(
2020
)
2
,
pp. 13-32
Persistent link: https://www.econbiz.de/10012265305
Saved in:
2
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
3
Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts : a hierarchical approach
Prentice, Catherine
;
King, Brian
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1637-1643
Persistent link: https://www.econbiz.de/10009757003
Saved in:
4
Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine
;
Chen, Po-ju
;
King, Brian
- In:
International journal of hospitality management
35
(
2013
),
pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
Saved in:
5
Emotional intelligence in a hierarchical relationship : evidence for frontline service personnel
Prentice, Catherine
;
King, Brian
- In:
Services marketing quarterly
33
(
2012
)
1
,
pp. 34-48
Persistent link: https://www.econbiz.de/10009508521
Saved in:
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