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~person:"Amin, Muslim"
~person:"Qu, Hailin"
~subject:"Innovation adoption"
~subject:"Service quality"
~type:"article"
~type_genre:"Article in journal"
~type_genre:"Article"
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Search: subject_exact:"Consumer Behaviour"
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Innovation adoption
Service quality
Consumer behaviour
37
Konsumentenverhalten
37
Customer satisfaction
18
Kundenzufriedenheit
18
Dienstleistungsqualität
16
Beziehungsmarketing
14
Relationship marketing
14
Emotion
10
Hotel industry
9
Hotellerie
9
Gastronomie
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Restaurant industry
7
Brand management
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Holiday behaviour
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Markenführung
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Urlaubsverhalten
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Markenimage
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Brand
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E-commerce
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Electronic Commerce
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Markenartikel
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Online retailing
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Online-Handel
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Confidence
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Coronavirus
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Customer integration
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Innovationsakzeptanz
3
Kundenintegration
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Malaysia
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Mobile communications
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Mobilkommunikation
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Social Web
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Social web
3
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17
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Amin, Muslim
Qu, Hailin
Han, Heesup
31
Mattila, Anna S.
24
Dwivedi, Yogesh Kumar
21
Prentice, Catherine
17
Balaji, M. S.
16
Line, Nathaniel D.
14
McColl-Kennedy, Janet R.
14
Prybutok, Victor R.
14
Bilgihan, Anil
13
Liébana-Cabanillas, Francisco
13
Williams, Michael D.
13
Gong, Taeshik
12
Klaus, Philipp
12
Chawla, Deepak
11
Hanks, Lydia
11
Jang, Soocheong
11
Park, Jungkun
11
Quach, Sara
11
Sreejesh, S.
11
Ali, Faizan
10
Gursoy, Dogan
10
Gustafsson, Anders
10
Miao, Li
10
Sparks, Beverley
10
Wong, IpKin Anthony
10
Hyun, Sunghyup Sean
9
Paul, Justin
9
Shankar, Amit
9
Sharma, Piyush
9
Voorhees, Clay M.
9
Xu, Xun
9
Fernandes, Teresa
8
Harun, Ahasan
8
Hwang, Jinsoo
8
Jebarajakirthy, Charles
8
Jeong, Miyoung
8
Joshi, Himanshu
8
Kim, Jinkyung Jenny
8
Law, Chun Hung Roberts
8
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Journal of hospitality marketing & management
4
International journal of contemporary hospitality management
2
International journal of hospitality management
2
Journal for global business advancement : JGBA
2
Nankai business review international
2
Journal of hospitality and tourism insights
1
Journal of travel and tourism marketing
1
The international journal of bank marketing : IJBM
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism review
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ECONIS (ZBW)
17
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1
How luxury restaurants will enhance the concept of guest delight
Padma Panchapakesan
;
Amin, Muslim
;
Herjanto, Halimin
- In:
Journal of hospitality and tourism insights
5
(
2022
)
2
,
pp. 311-330
Persistent link: https://www.econbiz.de/10013189274
Saved in:
2
Airline service : low-cost-carriers (LCCs) failure and passenger emotional experience
Herjanto, Halimin
;
Amin, Muslim
;
Okumus, Fevzi
; …
- In:
Tourism review
77
(
2022
)
3
,
pp. 945-963
Persistent link: https://www.econbiz.de/10013368792
Saved in:
3
Antecedents and consequences of hotel customers' psychological ownership
Li, Shuhao
;
Qu, Hailin
;
Wei, Min
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435832
Saved in:
4
Antecedents and the underlying mechanism of customer intention of co-creating a dining experience
Im, Jinyoung
;
Qu, Hailin
;
Beck, Jeffrey A.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012425014
Saved in:
5
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
6
Customers' perceived justice, emotions, direct and indirect reactions to service recovery : moderating effects of recovery efforts
Cai, Ruiying
;
Qu, Hailin
- In:
Journal of hospitality marketing & management
27
(
2018
)
3
,
pp. 323-345
Persistent link: https://www.econbiz.de/10011880415
Saved in:
7
Building brand relationship quality among hotel loyalty program members
Lo, Ada S.
;
Im, Holly Hyunjung
;
Chen, Yong
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 458-488
Persistent link: https://www.econbiz.de/10011611273
Saved in:
8
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
9
3G post adoption users experience with telecommunications services : a partial least squares (PLS) path modelling approach
Sajad Rezaei
;
Amin, Muslim
;
Moghaddam, Minoo
;
Mohamed, …
- In:
Nankai business review international
7
(
2016
)
3
,
pp. 389-422
Persistent link: https://www.econbiz.de/10011688336
Saved in:
10
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
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