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~person:"Anderson, Beverlee B."
~person:"Busse, Meghan R."
~person:"Leuteritz, Anja"
~person:"Schneider, Henry S."
~person:"Van der Stede, Wim A."
~subject:"Kundenzufriedenheit"
~subject:"United States"
~type:"article"
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Search: subject_exact:"Kraftfahrzeugteilehandel"
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Kundenzufriedenheit
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Automotive services industry
11
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7
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3
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1998-2008
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Anderson, Beverlee B.
Busse, Meghan R.
Leuteritz, Anja
Schneider, Henry S.
Van der Stede, Wim A.
Silva-Risso, Jorge M.
3
Arndt, Aaron D.
2
Gelbrich, Katja
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Godfrey, Andrea
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Karande, Kiran
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Anisimova, Tatiana
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Qualitative Marktforschung : Konzepte - Methoden - Analysen
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American economic journal : a journal of the American Economic Association
1
European accounting review
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Industrial relations : a journal of economy & society
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Quantitative marketing and economics : QME
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The Rand journal of economics
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The journal of industrial economics
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World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
9
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1
Who is exposed to gas prices? : how gasoline prices affect automobile manufacturers and dealerships
Busse, Meghan R.
;
Knittel, Christopher R.
;
Silva-Risso, …
- In:
Quantitative marketing and economics : QME
14
(
2016
)
1
,
pp. 41-95
Persistent link: https://www.econbiz.de/10011497080
Saved in:
2
Checklists and worker behavior : a field experiment
Jackson, Clement
;
Schneider, Henry S.
- In:
American economic journal : a journal of the American …
7
(
2015
)
4
,
pp. 136-168
Persistent link: https://www.econbiz.de/10011393213
Saved in:
3
Adverse selection in the used-car market : evidence from purchase and repair patterns in the Consumer Expenditure Survey
Peterson, Jonathan R.
;
Schneider, Henry S.
- In:
The Rand journal of economics
45
(
2014
)
1
,
pp. 140-154
Persistent link: https://www.econbiz.de/10010394408
Saved in:
4
Agency problems and reputation in expert services : evidence from auto repair
Schneider, Henry S.
- In:
The journal of industrial economics
60
(
2012
)
3
,
pp. 406-433
Persistent link: https://www.econbiz.de/10009723732
Saved in:
5
Performance measurement and incentive compensation : an empirical analysis and comparison of Chinese and Western firms' practices
Merchant, Kenneth A.
;
Van der Stede, Wim A.
;
Lin, Thomas W.
- In:
European accounting review
20
(
2011
)
4
,
pp. 639-667
Persistent link: https://www.econbiz.de/10009408812
Saved in:
6
Ein Mixed-Method-Ansatz zur Zufriedenheitsmessung : dargestellt am Beispiel des Automobilkaufs
Gelbrich, Katja
;
Wünschmann, Stefan
;
Leuteritz, Anja
- In:
Qualitative Marktforschung : Konzepte - Methoden - Analysen
,
(pp. 903-927)
.
2009
Persistent link: https://www.econbiz.de/10003827463
Saved in:
7
The US auto industry : historical background, trade policies, and new challenges
Anderson, Beverlee B.
;
Lee, Hyun-Sook
- In:
World review of entrepreneurship, management and …
5
(
2009
)
3
,
pp. 286-298
Persistent link: https://www.econbiz.de/10003883695
Saved in:
8
Performance measure properties and incentive system design
Gibbs, Michael
;
Merchant, Kenneth A.
;
Van der Stede, Wim A.
- In:
Industrial relations : a journal of economy & society
48
(
2009
)
2
,
pp. 237-264
Persistent link: https://www.econbiz.de/10003878057
Saved in:
9
Ein Mixed-Method-Ansatz zur Zufriedenheitsmessung : dargestellt am Beispiel des Automobilkaufs
Gelbrich, Katja
;
Wünschmann, Stefan
;
Leuteritz, Anja
- In:
Qualitative Marktforschung : Konzepte - Methoden - Analysen
,
(pp. 903-927)
.
2007
Persistent link: https://www.econbiz.de/10003485684
Saved in:
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