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~person:"Annamdevula, Subrahmanyam"
~person:"Sultan, Parves"
~subject:"Arbeitsgruppe"
~subject:"Dienstleistungsqualität"
~subject:"Globalisierung"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Fallstudie"
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Arbeitsgruppe
Dienstleistungsqualität
Globalisierung
Service quality
4
Students
4
Studierende
4
Customer satisfaction
3
Kundenzufriedenheit
3
Beziehungsmarketing
2
Higher education institution
2
Hochschule
2
Relationship marketing
2
Student loyalty
2
Student satisfaction
2
Australia
1
Australien
1
Behavioural intentions
1
Brand
1
Brand management
1
Confidence
1
Consumer behaviour
1
HiEduQual
1
Higher education
1
Higher education teaching
1
Hochschullehre
1
Index model
1
India
1
Indien
1
Information
1
Intergrated-process model
1
Konsumentenverhalten
1
Markenführung
1
Mediation effect
1
Motivation
1
Past experience
1
Satisfaction
1
Structural model
1
Student motivation
1
Student perceived service quality
1
Sustainable university
1
Trust
1
UniBrand
1
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Aufsatz in Zeitschrift
Fallstudie
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4
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English
4
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Annamdevula, Subrahmanyam
Sultan, Parves
Gruber, Thorsten
4
Baković, Tomislav
3
Dužević, Ines
3
Tóth, Zsuzsanna Eszter
3
Voss, Roediger
3
Arif, Seema
2
Bellamkonda, Raja Shekhar
2
Berbegal-Mirabent, Jasmina
2
Breuninger, Susanne
2
Cant, Michael C.
2
Dimitriadis, Sotirios G.
2
Díaz-Méndez, Montserrat
2
El Alfy, Shahira
2
Georgiou, Andreas C.
2
Gummesson, Evert
2
Hansen, Zeynep Kocabiyik
2
Ilyas, Maryam
2
Kalafatis, Stavros P.
2
Kashif, Muhammad
2
Ledden, Lesley
2
Marimon, Frederic
2
Mas-Machuca, Marta
2
Mikulić, Josip
2
Mulligan, Emer
2
Mulyono, Hardi
2
Pan, Jie
2
Parahoo, Sanjai K.
2
Pearlstein, John
2
Pferdmenges, Birgit
2
Pham, Long
2
Pull, Kerstin
2
Rafferty, Patricia D.
2
Raza, Syed Ali
2
Reppel, Alexander E.
2
Sajad Rezaei
2
Speter, K. Morris
2
Stickney, Lisa T.
2
Surman, Vivien
2
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Journal of modelling in management
2
Asia Pacific journal of marketing and logistics
1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
4
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The effects of service quality on student loyalty : the mediating role of student satisfaction
Annamdevula, Subrahmanyam
;
Bellamkonda, Raja Shekhar
- In:
Journal of modelling in management
11
(
2016
)
2
,
pp. 446-462
Persistent link: https://www.econbiz.de/10011529498
Saved in:
2
Effect of student perceived service quality on student satisfaction, loyalty and motivation in Indian universities : development of HiEduQual
Annamdevula, Subrahmanyam
;
Bellamkonda, Raja Shekhar
- In:
Journal of modelling in management
11
(
2016
)
2
,
pp. 488-517
Persistent link: https://www.econbiz.de/10011529513
Saved in:
3
An integrated-process model of service quality, istitutional brand and behavioural intentions : the case of a University
Sultan, Parves
;
Wong, Ho Yin
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 487-521
Persistent link: https://www.econbiz.de/10010422299
Saved in:
4
Service quality in a higher education context : an integrated model
Sultan, Parves
;
Wong, Ho Yin
- In:
Asia Pacific journal of marketing and logistics
24
(
2012
)
5
,
pp. 755-784
Persistent link: https://www.econbiz.de/10009686050
Saved in:
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