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~person:"Ashill, Nicholas"
~person:"Fernandes, Teresa"
~person:"Gravier, Michael J."
~subject:"Service quality"
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Ashill, Nicholas
Fernandes, Teresa
Gravier, Michael J.
Roy, Sanjit Kumar
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Sreejesh, S.
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Journal of strategic marketing
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ECONIS (ZBW)
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The impact of hospital customer orientation on burnout of public hospital service workers in New Zealand
Rod, Michel
;
Ashill, Nicholas
- In:
Journal of strategic marketing
23
(
2015
)
3
,
pp. 189-208
Persistent link: https://www.econbiz.de/10011300905
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2
The role of servicescape as a driver of customer value in experience-centric service organizations : the Dragon Football Stadium case
Fernandes, Teresa
;
Neves, Sara
- In:
Journal of strategic marketing
22
(
2014
)
6
,
pp. 548-560
Persistent link: https://www.econbiz.de/10010489663
Saved in:
3
Connection, trust, and commitment : dimensions of co-creation?
Randall, Wesley S.
;
Gravier, Michael J.
;
Prybutok, Victor R.
- In:
Journal of strategic marketing
19
(
2011
)
1
,
pp. 3-24
Persistent link: https://www.econbiz.de/10008936997
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