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~person:"Ashill, Nicholas"
~person:"Goh, Edmund"
~person:"Leung, Xi Y."
~person:"Ok, Chihyung"
~subject:"Arbeitskräfte"
~subject:"Relationship marketing"
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Search: subject_exact:"Fremdenverkehrsfachleute"
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Arbeitskräfte
Relationship marketing
Tourism employees
17
Tourismusberufe
17
Hotel industry
13
Hotellerie
13
Arbeitszufriedenheit
10
Job satisfaction
10
Dienstleistungsqualität
6
Service quality
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Leistungsmotivation
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Arbeitspsychologie
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Human Resource Management
2
Intelligence
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Ashill, Nicholas
Goh, Edmund
Leung, Xi Y.
Ok, Chihyung
Karatepe, Osman M.
18
Jung, Hyo Sun
5
Kim, Taegoo
5
Yoon, Hye Hyun
5
Lee, Gyehee
4
Babakus, Emin
3
Golubovskaya, Maria
3
Kim, Peter Beomcheol
3
Kim, Seongseop
3
Lee, JungHoon
3
Okumus, Bendegul
3
Solnet, David
3
Yavas, Ugur
3
Zoghbi-Manrique-de-Lara, Pablo
3
Aguiar-Quintana, Teresa
2
Ampofo, Emmanuel Twumasi
2
Barman, Panchanan
2
Bonn, Mark Andrew
2
Boǧan, Erhan
2
Bufquin, Diego
2
Chen, Han
2
Choi, Chang Hwan
2
Dedeoğlu, Bekir Bora
2
Eid, Riyad
2
El-Bayoumi Salem, Islam
2
Fan, Fang
2
Farmaki, Anna
2
Hai, Shenyang
2
Han, Heesup
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Hassannia, Raheleh
2
Hsieh, Hungchen
2
Huan, Tzung-cheng
2
Ji, Yingchao
2
Kim, Min-Seong
2
Ma, Emily
2
Mang, Paul
2
Ni, Yensen
2
Olugbade, Olusegun A.
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International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of strategic marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
8
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1
How emotional labor affect hotel employees' mental health : a longitudinal study
Xiong, Wei
;
Huang, Maijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013439974
Saved in:
2
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
3
Theft in the hotel workplace : exploring frontline employees' perceptions towards hotel employee theft
Goh, Edmund
;
Kong, Sandra
- In:
Tourism and hospitality research : the surrey quarterly …
18
(
2018
)
4
,
pp. 442-455
Persistent link: https://www.econbiz.de/10011976120
Saved in:
4
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
5
The impact of hospital customer orientation on burnout of public hospital service workers in New Zealand
Rod, Michel
;
Ashill, Nicholas
- In:
Journal of strategic marketing
23
(
2015
)
3
,
pp. 189-208
Persistent link: https://www.econbiz.de/10011300905
Saved in:
6
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
44
(
2015
),
pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Saved in:
7
Thinking job embeddedness not turnover : towards a better understanding of frontline hotel worker retention
Robinson, Richard N. S.
;
Kralj, Anna
;
Solnet, David J.
; …
- In:
International journal of hospitality management
36
(
2014
),
pp. 101-109
Persistent link: https://www.econbiz.de/10010239324
Saved in:
8
Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
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