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~person:"Böhm, Diana-Nadine"
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Böhm, Diana-Nadine
Rennhak, Carsten
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Kundenzufriedenheitsmessung mittels Mystery Shopping
Böhm, Diana-Nadine
;
Fischl, Christian
;
Rennhak, Carsten
- In:
Herausforderung Kundenbindung
,
(pp. 87-93)
.
2006
Persistent link: https://www.econbiz.de/10003349212
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Kundenbindung in B2B-Beziehungen
Böhm, Diana-Nadine
;
Rennhak, Carsten
;
Ebert, Tara
- In:
Herausforderung Kundenbindung
,
(pp. 261-272)
.
2006
Persistent link: https://www.econbiz.de/10003349469
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