//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Babakus, Emin"
~person:"Johlke, Mark C."
~person:"Verbeke, Willem J. M. I."
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Salesforce"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Salespeople
25
Verkaufspersonal
25
Beziehungsmarketing
10
Relationship marketing
10
Arbeitszufriedenheit
6
Job satisfaction
6
Kundenzufriedenheit
6
Arbeitsleistung
5
Consumer behaviour
5
Job performance
5
Konsumentenverhalten
5
Theorie
4
Verkäufer
4
Bank
3
Customer orientation
3
Customer service
3
Dienstleistungsqualität
3
Kundenservice
3
Service quality
3
Theory
3
Arbeitspsychologie
2
Arbeitsverhalten
2
Burnout
2
Emotion
2
Frontline employees
2
Führungskräfte
2
Führungsstil
2
Internal communication
2
Interne Kommunikation
2
Leadership style
2
Lieferantenmanagement
2
Managers
2
Netherlands
2
Neuroscience
2
Neurowissenschaften
2
Niederlande
2
Organizational psychology
2
Supplier relationship management
2
USA
2
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
6
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
6
Author
All
Babakus, Emin
Johlke, Mark C.
Verbeke, Willem J. M. I.
Agnihotri, Raj
6
Homburg, Christian
4
Jaramillo, Fernando
4
Rutherford, Brian N.
4
Wieseke, Jan
4
Zablah, Alex R.
4
Barnes, Donald C.
3
Chaker, Nawar N.
3
Gabler, Colin B.
3
Haas, Alexander
3
Itani, Omar S.
3
Iyer, Rajesh
3
Krush, Michael T.
3
Svensson, Göran
3
Ahearne, Michael
2
Amenuvor, Fortune Edem
2
Arndt, Aaron D.
2
Auh, Seigyoung
2
Baker, Thomas L.
2
Bornemann, Torsten
2
Briggs, Elten
2
Brown, Tom
2
Brown, Tom J.
2
Calantone, Roger J.
2
Collier, Joel E.
2
Dingus, Rebecca
2
Dubinsky, Alan J.
2
Fichtel, Sina
2
Fisher, Michelle
2
Flaherty, Karen E.
2
Folse, Judith Anne Garretson
2
Gómez, Miguel I.
2
Haddad, Abeer
2
Han, Jie Hui
2
Hartmann, Nathaniel N.
2
Haumann, Till
2
Hochstein, Bryan
2
Hu, Michael Y.
2
more ...
less ...
Published in...
All
Asia Pacific journal of marketing and logistics
1
European journal of marketing : EJM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of managerial issues : JMI
1
Journal of retailing
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Antecedents and outcomes of salesperson internal customer mind-set
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Journal of managerial issues : JMI
32
(
2020
)
3
,
pp. 318-333
Persistent link: https://www.econbiz.de/10012302273
Saved in:
2
Genetic and psychological underpinnings of motivation and satisfaction of industrial salespeople
Bagozzi, Richard P.
;
Verbeke, Willem J. M. I.
- In:
Industrial marketing management : the international …
85
(
2020
),
pp. 69-83
Persistent link: https://www.econbiz.de/10012212026
Saved in:
3
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
4
Customer orientation as a psychological construct : evidence from Indian B-B salespeople
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 704-720
Persistent link: https://www.econbiz.de/10011791953
Saved in:
5
The role of external customer mind-set among service employees
Iyer, Rajesh
;
Johlke, Mark C.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 38-48
Persistent link: https://www.econbiz.de/10010531130
Saved in:
6
The role of customer orientation as a moderator of the job demand-burnout-performance relationship : a surface-level trait perspective
Babakus, Emin
;
Yavas, Ugur
;
Ashill, Nicholas J.
- In:
Journal of retailing
85
(
2009
)
4
,
pp. 480-492
Persistent link: https://www.econbiz.de/10003930089
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->