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~person:"Batt, Rosemary L."
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Batt, Rosemary L.
Kwon, Hyunji
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Doellgast, Virginia
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Batt, Rosemary
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Frost, Ann C.
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CHUNG, Sun Wook
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KWON, Hyunji
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LEE, Joonkoo
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BJIR : an international journal of employment relations
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Brookings trade forum
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The next available operator : managing human resources in Indian business process outsourcing industry
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ECONIS (ZBW)
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Employer strategies and wages in new service activities : a comparison of co-ordinated and liberal market economies
Batt, Rosemary L.
;
Nohara, Hiroatsu
;
Kwon, Hyunji
- In:
BJIR : an international journal of employment relations
48
(
2010
)
2
,
pp. 400-435
Persistent link: https://www.econbiz.de/10008839596
Saved in:
2
Employment systems in call centres in the United Stats and India
Batt, Rosemary L.
;
Doellgast, Virginia
;
Kwon, Hyunji
- In:
The next available operator : managing human resources …
,
(pp. 217-252)
.
2009
Persistent link: https://www.econbiz.de/10003923645
Saved in:
3
Service management and employment systems in US and Indian call centers
Batt, Rosemary L.
;
Doellgast, Virginia
;
Kwon, Hyunji
- In:
Brookings trade forum
(
2005
),
pp. 335-360
Persistent link: https://www.econbiz.de/10003326740
Saved in:
4
Service management and employment systems in U.S. and Indian call centers
Batt, Rosemary L.
(
contributor
); …
-
2005
Persistent link: https://www.econbiz.de/10003279767
Saved in:
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