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~person:"Bezerra, George C. L."
~person:"Gitto, Simone"
~subject:"Airports"
~subject:"Customer satisfaction"
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Bezerra, George C. L.
Gitto, Simone
Barros, Carlos Pestana
5
Gomes, Carlos Francisco
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Budd, Thomas
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Journal of air transport management
3
Tourism management perspectives : TMP
2
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1
Antecedents and consequences of passenger satisfaction with the airport
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
83
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012170254
Saved in:
2
Brand perceptions of airports using social networks
Gitto, Simone
;
Mancuso, Paolo
- In:
Journal of air transport management
75
(
2019
),
pp. 153-163
Persistent link: https://www.econbiz.de/10012112379
Saved in:
3
Determinants of passenger loyalty in multi-airport regions : implications for tourism destination
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 145-158
Persistent link: https://www.econbiz.de/10012112993
Saved in:
4
Improving airport services using sentiment analysis of the websites
Gitto, Simone
;
Mancuso, Paolo
- In:
Tourism management perspectives : TMP
22
(
2017
),
pp. 132-136
Persistent link: https://www.econbiz.de/10011706135
Saved in:
5
The effects of service quality dimensions and passenger characteristics on passenger's overall satisfaction with an airport
Bezerra, George C. L.
;
Gomes, Carlos Francisco
- In:
Journal of air transport management
44/45
(
2015
),
pp. 77-81
Persistent link: https://www.econbiz.de/10011341616
Saved in:
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