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~person:"Bhattacharya, Arijit"
~person:"Butaney, Gul T."
~person:"Chiou, Wen-chih"
~subject:"Bewertung"
~subject:"Beziehungsmarketing"
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Bewertung
Beziehungsmarketing
Website
8
E-commerce
6
Electronic Commerce
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Consumer behaviour
4
Customer satisfaction
4
Evaluation
4
Konsumentenverhalten
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Dienstleistungsqualität
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1995-2006
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Indien
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Bhattacharya, Arijit
Butaney, Gul T.
Chiou, Wen-chih
Ellonen, Hanna-Kaisa
5
Perng, Chyuan
5
Peters, Anja
5
Bilgihan, Anil
4
Law, Chun Hung Roberts
4
Lin, Chin-chao
4
Nusair, Khaldoon
4
Okumus, Fevzi
4
Carlson, Jamie
3
Chawla, Deepak
3
Chmielarz, Witold
3
Deans, Kenneth R.
3
Ghandour, Ahmad
3
Jeong, Miyoung
3
Keßler, Esther
3
Kuivalainen, Olli
3
Laroche, Michel
3
Law, Rob
3
Lee, Su-fang
3
Mazaheri, Ebrahim
3
Pandey, Shweta
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Rabsch, Stefan
3
Seitz, Katharina
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Shobeiri, Saeed
3
Tarkiainen, Anssi
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Aggarwal, Aanchal
2
Agrebi, Meriem
2
Andreopoulou, Zacharoula
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Barreda, Albert A.
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Becker, Jörg
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2
Bouvain, Petra
2
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International journal of information systems and change management : IJISCM
2
European journal of marketing : EJM
1
Global business review
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of global marketing
1
Journal of strategic marketing
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
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1
A framework of online customer experience : an Indian perspective
Bhattacharya, Arijit
;
Srivastava, Manjari
- In:
Global business review
21
(
2020
)
3
,
pp. 800-817
Persistent link: https://www.econbiz.de/10012259395
Saved in:
2
Customer experience in online shopping : a structural modeling approach
Bhattacharya, Arijit
;
Srivastava, Manjari
;
Verma, Sanjeev
- In:
Journal of global marketing
32
(
2019
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10012201003
Saved in:
3
Customer's relative loyalty: an empirical examination
Roy, Sanjit Kumar
;
Butaney, Gul T.
- In:
Journal of strategic marketing
22
(
2014
)
3
,
pp. 206-221
Persistent link: https://www.econbiz.de/10010384773
Saved in:
4
The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites : a consumer perspective
Roy, Sanjit Kumar
;
Lassar, Walfried M.
;
Butaney, Gul T.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1828-1849
Persistent link: https://www.econbiz.de/10010429758
Saved in:
5
A strategic website evaluation of online travel agencies
Chiou, Wen-chih
;
Lin, Chin-chao
;
Perng, Chyuan
- In:
Tourism management : research, policies, practice
32
(
2011
)
6
,
pp. 1463-1473
Persistent link: https://www.econbiz.de/10009270510
Saved in:
6
A strategic framework for website evaluation based on a review of the literature from 1995 - 2006
Chiou, Wen-chih
;
Lin, Chin-chao
;
Perng, Chyuan
- In:
Information & management : the internat. journal of …
47
(
2010
)
5/6
,
pp. 282-290
Persistent link: https://www.econbiz.de/10008650931
Saved in:
7
Website evaluation: consistency between website presence and strategy
Chiou, Wen-chih
;
Perng, Chyuan
;
Lin, Chin-chao
- In:
International journal of information systems and change …
4
(
2009/10
)
1
,
pp. 66-84
Persistent link: https://www.econbiz.de/10003928235
Saved in:
8
The review of the website evaluation framework in Information Systems and marketing journals
Chiou, Wen-chih
;
Perng, Chyuan
;
Tsai, Jeng-teng
;
Lin, …
- In:
International journal of information systems and change …
3
(
2008
)
1
,
pp. 81-104
Persistent link: https://www.econbiz.de/10003762127
Saved in:
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