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~person:"Bilgihan, Anil"
~person:"Fougère, Denis"
~person:"Kim, Woo Gon"
~person:"Lynn, Michael"
~subject:"Consumer behaviour"
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Consumer behaviour
Gastronomie
44
Restaurant industry
44
Konsumentenverhalten
17
Dienstleistungsqualität
13
Service quality
13
Tipping behaviour
13
Trinkgeld
13
USA
9
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9
Mindestlohn
8
Minimum wage
8
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7
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Customer satisfaction
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1994-2003
5
Restaurant
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Food
4
Innovation adoption
3
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Leistungsentgelt
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Performance pay
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Eating habit
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Ernährungsverhalten
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Firm performance
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Hedonic price index
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Hedonischer Preisindex
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17
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Bilgihan, Anil
Fougère, Denis
Kim, Woo Gon
Lynn, Michael
Jang, Soocheong
30
Line, Nathaniel D.
18
Mattila, Anna S.
16
Han, Heesup
14
Hanks, Lydia
14
Kim, Jong-Hyeong
12
Song, Hanqun
12
DiPietro, Robin B.
11
Guéguen, Nicolas
11
Jacob, Céline
11
Jeong, EunHa
9
Kim, Eojina
9
Liu, Qing
8
Namkung, Young
8
Zhang, Lu
8
Brewster, Zachary W.
7
Hwang, Jinsoo
7
Kang, Juhee
7
Peng, Norman
7
Ryu, Kisang
7
Tang, Liang
7
Bruwer, Johan
6
Filimonau, Viachaslau
6
Hyun, Sunghyup Sean
6
Lu, Lu
6
Magnini, Vincent P.
6
Prayag, Girish
6
Qu, Hailin
6
Raab, Carola
6
Seo, Soobin
6
Susskind, Alex
6
Wang, Yao-Chin
6
Willage, Barton
6
Wu, Luorong
6
Ahn, Jiseon
5
Cawley, John H.
5
Chen, Annie Huiling
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International journal of hospitality management
10
International journal of contemporary hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
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ECONIS (ZBW)
17
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1
Service sweethearting : an effective way to increase tips?
Lynn, Michael
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-4
Persistent link: https://www.econbiz.de/10014439935
Saved in:
2
How tip credits affect consumer tipping behavior
Lynn, Michael
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-4
Persistent link: https://www.econbiz.de/10013209299
Saved in:
3
Identifying restaurant satisfiers and dissatisfiers : suggestions from online reviews
Bilgihan, Anil
;
Seo, Soobin
;
Choi, Jihee
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 601-625
Persistent link: https://www.econbiz.de/10011919944
Saved in:
4
The effects of tip recommendations on customer tipping, satisfaction, repatronage, and spending
Alexander, Damon
;
Boone, Christopher
;
Lynn, Michael
- In:
Management science : journal of the Institute for …
67
(
2021
)
1
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012435258
Saved in:
5
Attention to Chinese menus with metaphorical or metonymic names : an eye movement lab experiment
Chen, Xianglan
;
Ren, Hulin
;
Liu, Yamin
;
Okumus, Bendegul
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146182
Saved in:
6
Psychological factors influencing customers' acceptance of smartphone diet apps when ordering food at restaurants
Okumus, Bendegul
;
Ali, Faizan
;
Bilgihan, Anil
;
Ozturk, …
- In:
International journal of hospitality management
72
(
2018
),
pp. 67-77
Persistent link: https://www.econbiz.de/10011872703
Saved in:
7
The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia
;
Line, Nathaniel D.
;
Kim, Woo Gon
- In:
International journal of hospitality management
61
(
2017
),
pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
Saved in:
8
Willingness to pay in negative restaurant service encounters
Sukhu, Anupama
;
Bilgihan, Anil
;
Seo, Soobin
- In:
International journal of hospitality management
65
(
2017
),
pp. 11-19
Persistent link: https://www.econbiz.de/10011738809
Saved in:
9
Understanding the mobile payment technology acceptance based on valence theory : a case of restaurant transactions
Ozturk, Ahmet Bulent
;
Bilgihan, Anil
;
Salehi-Esfahani, Saba
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2027-2049
Persistent link: https://www.econbiz.de/10011783509
Saved in:
10
Hedonic adaptation and satiation : understanding switching behavior in the restaurant industry
Line, Nathaniel D.
;
Hanks, Lydia
;
Kim, Woo Gon
- In:
International journal of hospitality management
52
(
2016
),
pp. 143-153
Persistent link: https://www.econbiz.de/10011442851
Saved in:
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