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~person:"Bilgihan, Anil"
~person:"Picón, Araceli"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
~subject:"Informationsverbreitung"
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Beziehungsmarketing
Dienstleistungsqualität
Informationsverbreitung
Switching behaviour
4
Wechselverhalten
4
Consumer behaviour
3
Konsumentenverhalten
3
Relationship marketing
3
Switching costs
3
Alternative attractiveness
2
Customer satisfaction
2
Kundenzufriedenheit
2
Arbeitszufriedenheit
1
Behavioral economics
1
Competitive advantage
1
Customer loyalty
1
Decision-making
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Generation Y
1
Information dissemination
1
Information exchange
1
Internet marketing
1
Job satisfaction
1
Knowledge transfer
1
Loyalty
1
Marketing management
1
Marketingmanagement
1
Mediation
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Mediation model
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Mobile communications
1
Mobile technologies
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Mobilkommunikation
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Multivariate Analyse
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Multivariate analysis
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Online-Marketing
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Perceived value
1
Satisfaction
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Service quality
1
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Bilgihan, Anil
Picón, Araceli
Blut, Markus
8
Evanschitzky, Heiner
4
Oehler, Andreas
4
Tanford, Sarah
4
Bang, Nguyen
3
El-Manstrly, Dahlia
3
Hartmann, Wesley R.
3
Henseler, Jörg
3
Kühne, Bettina
3
Marimuthu, Malliga
3
Mittal, Vikas
3
Pick, Doreén
3
Stan, Valentina
3
Viard, V. Brian
3
Ackermann, Philipp
2
Baumann, Florian
2
Beatty, Sharon E.
2
Caminal, Ramón
2
Castro, Ignacio
2
Chebat, Jean-Charles
2
Chuah, Stephanie Hui-wen
2
Chuang, Yi-Fei
2
Claici, Adina
2
Edward, Manoj
2
Eilifsen, Aasmund
2
Eisend, Martin
2
Friehe, Tim
2
Grechenig, Kristoffel
2
Ha, Hong Youl
2
Kim, Moon-koo
2
Kim, Yen-soon
2
Knivsflå, Kjell Henry
2
Kolos, Krisztina
2
Lee, Duk Hee
2
Mutum, Dilip S.
2
Nagengast, Liane
2
Park, Jong-hyun
2
Park, Myeong-cheol
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Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of retailing and consumer services
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Chuah, Stephanie Hui-wen
;
Marimuthu, Malliga
; …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 124-136
Persistent link: https://www.econbiz.de/10011697928
Saved in:
2
Consumer perception of knowledge-sharing in travel-related online social networks
Bilgihan, Anil
;
Barreda, Albert
;
Okumus, Fevzi
;
Nusair, …
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 287-296
Persistent link: https://www.econbiz.de/10011418426
Saved in:
3
The relationship between satisfaction and loyalty : a mediator analysis
Picón, Araceli
;
Castro, Ignacio
;
Roldán, José L.
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 746-751
Persistent link: https://www.econbiz.de/10010363348
Saved in:
4
Multi-dimensional analysis of perceived switching costs
Barroso, Carmen
;
Picón, Araceli
- In:
Industrial marketing management : the international …
41
(
2012
)
3
,
pp. 531-543
Persistent link: https://www.econbiz.de/10009546586
Saved in:
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